virmantas

it took 6 months and 6 monthly payments to get below answer, nice one evernote, you are the best

Support has not moved a finger for over 5 months, is there anything else I can do? Can someone please send me a link to an open ticket list? This seems to have disappeared?

I am ready to provide any details needed, should I name all the devices I've ever used with evernote and their versions? Thrash - last note I see there is from 2020 when I deleted last note. Note history looks like this on the web client: I also can't find the open ticket list I used to have on evernote support page, is that gone now too? If anyone could guide me to it it would be nice:) The only thing I have left is unanswered emails in my inbox. I'd like to apologize to everyone for being so emotional, I really do understand it gets in the way of problem solving.

I have tried ALL possible ways to see the data (including web, smarphone web, pc web, all the standalone apps), the wrong data comes from the servers, it synced some old notes version for whatever reason right after the update that screwed everything. I have not updated the app or anything since then, as I am waiting for an answer to tickets I have submitted long time ago, the only answers I had were that they are looking into it or passed to some technical team and then dropped the ball completely, no follow up, no response to my pings, does anyone have a URL to the ticket list? I'm quite sure they are pending for months or either closed without any resolution. Above is the version which I don't think has updated automatically since this whole ***** up. My machine runs on win10. Is there any reason to list the devices and their evernote versions? This whole thing happened because of some faulty update and it happened on this machine when after the update the data I get from the servers are some old version of my notes as If I'd be on this date - 11/7/22. Subscription status:

So I am still paying for evernote subscription every month in hopes to get some help, and I don't use my account at all since its broken to the point I don't want to fiddle with it to hopefully get some help some time in the future... So basically I am paying for 6 months already for something that does not exist at the moment at all (support) and there is no ETA on when will that happen... The issue: I have updated the app ~6 months ago and for no reason at all, all notes are up to date only up to 11/7/22.... Same on all devices. Though I have an old phone that has not been turned on for more than 6 months and it has Evernote app installed on it. Do you think I can expect it to have my notes cached by any chance? I think it'll ask for network connection and load the same exact thing... Do you think there is any way of getting refunded in my case if they don't fix it for me? I have never been in such situation it makes me want to tear my hair off, I really cannot believe that a service can be so repugnantly terrible.....

I have a massive issue with all of my notes missing for about T - 1 year. I have started a subscription 3 months ago and even as a paying customer have not had any response on any of my tickets besides just simply dodging it saying it has been sent to technical team or something - no response for months. Any advice? I'm working at support myself for 10 years and I'm quite sure I would have lost my job countless times if this happened...