Yipeedog

On 2/29/2016 at 10:37 AM, annah said:

Hi all - we are aware of this issue and hope to have a fix out soon. This isn't intended behavior. It seems to occur in one of two scenarios when at the bottom of a longer note: when checking a checkbox and when hiding the keyboard . I'll update this post when the issue is resolved. Thanks for your patience!

I'd like to add my voice to the chorus of people making it clear that this is a massive bug that must be fixed for Evernote iOS to be truly functional. I have recently dropped my Evernote Premium directly because of this bug, due to the fact that it causes multitasking to be unusable.

And yes, it is a bug. As evidenced by both the quote from staff above and the fact that plenty of non-Apple iOS apps handle this functionality (i.e. holding position) perfectly fine (e.g. Google Docs).

This bug is a workflow killer and the fix should be a top priority.

On 1/3/2019 at 2:44 PM, Shane D. said:

Hi All,

This is one of our most frequently asked questions and previous posts contained a lot of outdated information so I wanted to provide a refreshed answer.

If you're trying to undo an action/typo you can 'undo' by doing the following:
 

• EN-Windows: Ctrl + Z
• EN-Mac: Command + Z
• EN- iOS: Shake device to receive 'Undo' prompt
• EN-Android: Tap 'Back' (curved arrow) button from the menu bar above the note
• EN-Web Client: Ctrl+Z if using Windows, Command+Z if using Mac

 

If you're trying to recover a deleted note, check the Evernote Trash and restore it.

If you're trying to recover a previous version of a note, check the 'Note History'

Hi Shane, I was just told by your Chat team that there is no undo for tag changes. Is that correct information?

If so, I have started a feature request post here, because we need some work around for this.

More from @JimmyBoy and @Dima Stefantsov

Here's another idea from @icoco_de that would resolve the issue 

12 minutes ago, jefito said:

The behavior of not changing the updated date when doing tag operations is by Evernote design (for better or worse). See: 

 

Then you're just back to providing a normal "undo" option, or simply separate metadata for tag updates vs content updates. They literally probably have the latter, they just need to offer it as a sort filter. The bottomline is that the inability to correct errors is terrible functionality. Lots of ways to fix it, but it needs to be fixed.

4 minutes ago, DTLow said:

You got my vote for logging tag changes via the updated field.

I don't think including an undo function is conceivable.

Either one fixes the problem. The urgent issue is that neither are available.

THE PROBLEM DESCRIBED BELOW LEADS ME TO ADVISE AGAINST USE OF EVERNOTE BUSINESS UNTIL CORRECTED OR SOMEONE EXPLAINS TO ME A DIFFERENT REMEDY... Additionally, the functionality gaps below were directly confirmed with Evernote through Chat. Thus the issues were acknowledged, and no remedy was provided, by Evernote before I posted this request.

The system currently does not allow you to undo tag changes (e.g. reversing "delete a tag") or even sort notes by when tag changes occurred. This can create HUGE problems. For instance, if you decide on a new organization system and accidentally delete the old tag before adding the new tag, there is no way to recover the related notes except to go searching for them manually.

One point of Evernote is that it gets away from traditional folder-hierarchy organization, leaning into deep tagging organization, but the inability to undo a mistake makes that very same tag organization EXTREMELY fragile, particularly for commercial contexts. Within personal use case scenarios this is seriously problematic, but for Business users this is DANGEROUS (imagine accidentally losing everything related to a client and not being able to recover it). Even admins can make mistakes (I personally am an Evernote power user and beta tester for the iOS app and I just did it) and we need to be able to back up.

This also seems like a very strange gap in functionality as "Undo" is one of the basic common UX functionality elements of modern software (including Back, Forward, Multi-Tab/Window, etc).

And as I say above, you don't even need to add traditional undo functionality, you just need to log a tag change as a note "update". We could then pull notes by time updated and fix the error. As it stands right now BOTH a straightforward "undo" option and the (backstop) "time-updated" option are absent.

Please help make this fix a priority by upvoting this post. If a power use like myself can make this mistake it is a serious flaw that should be addressed and it seems simple.

I want to thank everyone who concentrated on this issue (including up-voting the top post) and Evernote for fixing 2 of the 3 problems originally identified (we still don't have the same desktop organization in iOS but that was the least important of the requests).

Great evidence that Evernote is watching and responding where they can to user feedback! 👍👍

Huge thanks to the users who helped bring this issue to the attention of the company, and to Evernote for an excellent functionality improvement!

My only question is what to complain about next.... Hmmmmm.... 

2 hours ago, MKO said:

Good suggestions here. First for me is multiple tag search on iOS. Nested tags would be next. 

Thanks!

This is definitely my priority order as well.

4 hours ago, jbenson2 said:

EDIT: I see that you are using the same request on the last dozen of your posts. SPAM is not permitted. I will report this.

Yeah, that's useful... You've got a weird functionality gap (multi tag search, not any partial character string), that used to be available, is still available on some versions of the system, users are confused and repeatedly wondering why this is or when it might be remedied, then I come along proposing that it is because of the numerous disconnected feature requests not getting enough traction, I post to a variety of threads asking people to hop on board one particular request so that it can gain some momentum... and you are going to report me for spamming?

If you agree with my post above please use the arrow buttons at the top to vote this UP and get Evernote to pay attention to this problem.

Thank you!

I am suggesting that we consolidate this request to get the votes up… I am suggesting mine because it already has a number of votes replies… The post is here, https://discussion.evernote.com/topic/88379-feature-request-improved-tag-functionality-for-ios/

This request keeps popping up but I believe it is getting ignored because it doesn’t get a critical mass of attention at any one moment, I’d like to see if we can get everyone on board to bring this up the list and to Evernote’s attention.

Thank you!

I am suggesting that we consolidate this request to get the votes up… I am suggesting mine because it already has a number of votes replies… The post is here, https://discussion.evernote.com/topic/88379-feature-request-improved-tag-functionality-for-ios/

This request keeps popping up but I believe it is getting ignored because it doesn’t get a critical mass of attention at any one moment, I’d like to see if we can get everyone on board to bring this up the list and to Evernote’s attention.

Thank you! 

On 6/3/2016 at 1:46 AM, Mike P said:

iOS does support multi-tag filtering but you need to use the search syntax not rely on point and click. The key document is https://help.evernote.com/hc/en-us/articles/208313828

so for example

any: tag:Google tag:ipad 

 

The point of the problem I and others keep pointing out, is that when you get to the point of a robust tagging system you could have dozens or hundreds of tags, search syntax requires you to remember exactly how you titled things (e.g. was that "Rob" or "Robert"). That's not possible with so many tags, thus the need for a search functionality where we can see our existing tags and tap to select, or a search functionality where you can enter the first couple characters and it offers suggestions... Works perfectly fine on the desktop versions, and doesn't seem like so much to ask on mobile... I've even heard this DOES work on Android, and I know it used to be available on iOS.