pjbeee

5 hours ago, Wux said:

Yes of course, this is the solution. You just have to allow to install apks from third party sites, where at this point Google urges you very strongly to reconsider, cause this is very often a very bad idea. And after this your have to switch off auto-updates for every app on your phone, which will also include not installing security relevant fixes, cause EN is not able to get its act together. Yes, that sounds about the right thing to do.

For me the most incomprehensible thing with this bug BTW is for me not the bug itself - bugs can happen. It is not even that they did not revert to an earlier version, cause I really don't know about the intricacies of the Google App Store (if you look at the troubles with the actual Windows Beta of EN then sometimes there is more in the background going on then we know). No, if you look at the first post in this thread, then you will realize that EN knew about this bug through its voluntary beta-testers all along, and they released it anyway.

This reminds me of MS, who were told bei their beta-testers that this Window release sometimes deletes all your data (which an OS really shouldn't do), and they too released it anyway. Somewhere in the management of EN somebody said "what the heck, we'll just release it, hardly nobody will notice". That our note-keeping app is unable to search for notes anymore.

 

Thanks, Wux! EN could have done a few things. How about sending an email to all Android users with the temporary fix info? How about releasing an "update" to the Play Store that simply reverts to the previous build, and again sending an email to all Android users with a link to the (broken) newer version, if they really want it? How about being more responsive when folks are struggling with this search issue and reporting it to EN over and over? So yes, bugs happen - we are aware of this. How it's handled can make a huge difference. 

@webmanoffesto..  Thanks for the suggestion. I generally know my way around Android but I clearly don't know it all, so I looked it up.

HERE is how to disable auto-update for a particular app, and assuming that auto-update for all apps is already turned on:

1. In the Play Store, search for your app, and have it on your screen.

2. Touch the 3 vertical dots at top right.

3. Un-check Enable auto update.

That's supposed to do it.

Now, WHY Evernote would not make all of this totally clear to all remains a mystery. 

BTW all of this has the appearance of a programmer or group of programmers holding back code / holding the company hostage. Or some kind of management gap. Why else would you see this kind of behavior?

"Stupidity" alone doesn't quite feel right as an explanation.

Be sure to shut off auto app updates in Settings in the Play Store, or you might update to the bad version again. 

Evernote's handling of this has been just awful. It feels as if we hardly matter to them. 

They seem to be treating this as a minor inconvenience. A bad sign. 

Just followed that advice and installed the previous version. Seems OK so far.

Not a happy dude.

EDIT!  Nah. It broke again.

Leaving my post below for historical purposes, but I am losing patience.

Meanwhile they replied that yes they are aware of the problem (DOES ANYONE THERE TEST THIS STUFF BEFORE SENDING IT OUT INTO THE WILD?), and have advised me to install an earlier version.

Oh, Joy. And here they are trying to ram an upgrade to the next level down my throat. 

ALL of us paying customers deserve a year of free service, starting AFTER this mess is fixed.

**************************** 

POSSIBLE FIX:

First of all, in my current Android version of evernote, I don't see an option to disable updates.

Next, I seem to have fixed the problem by either clearing the cache and/or clearing the search history.

Settings (then scroll down) / Search and Storage / Clear cache + (maybe needed but no big deal if it is) Clear local search history

Interesting because uninstalling and re-installing evernote did not correct the issue, while this apparently has.  

On my 2nd 2 XL, it didn't work for a couple of tries, or maybe I needed to wait some time after clearing cache(s) for the fix to work. Seems OK for now.

But (of course) evernote should be more responsive to support tickets, and provide this info. I did not know the setting was there. Clearing cache under the Android menus did not seem to help.

This has been an enormous waste of my time.

Many thanks, Luiz. I may have to resort to installing the older version, so that's a big help.

In my case, the search appears to be working on my Android phones, but it's very slow. Search results that seem instantaneous on the desktop app or in the browser take almost a minute on the phones. Ostensibly this data is indexed at the back-end (at evernote), and should not be so slow.  Still hoping for some kind of response from evernote; so far nothing.

And I have no idea how to prevent the app from updating, sorry to say.

This is pretty serious. Searches were working on my Nexus 6P and Pixel 2 XL. I deactivated my 6P and got another Pixel 2 XL, and searches are impossibly slow. I emailed about this yesterday, I believe, but I have not yet heard back.  Not sure if those issues cropped up on the 6P before its deactivation, as I used it infrequently for Evernote.

I'm also not happy with the UI/UX changes in the desktop browser i.e. only running in Chrome, look and feel changes that are only marginally better than before. Wondering what's up here.