Peter Olins

On 10/7/2020 at 11:49 AM, Nick L. said:

This is currently by design. After navigating to the note you want to open, press return/enter to view it. 

Not clear if this "design" was for the benefit of the user or an unfortunate side-effect.

Scrolling though a list of notes and being able to have a preview of the page content is an important functionality. The whole beauty of EN is the ability to search through tons of material to find that obscure something that one knows is there. The EN 10 design is definitely a down-grade for me.

On 12/3/2020 at 6:43 AM, vizhu said:

Is that a bug that disappeared or intentionally? 

This pretty much sums up all my questions about the myriad lost features and hobbled performance of the new version of EN.

Perhaps the majority of the reported quarter billion (!) EN users are simple note-takers and haven't noticed the difference?

On 10/31/2020 at 9:57 AM, rgjacobsen said:

Particularly since using the clipper to capture PDFs from web pages is still broken in the new version.

The latest versions of the Web Clipper extension (7.13.6) for mac Safari is now working well for clipping PDF pages (for me, at least). The version for Chrome also works.

mac OS 10.13.6; 10.15.7; 11.0.1
EN Legacy (7.14.1) and 10.4.4

8 hours ago, robfol said:

can no longer Print PDF to Evernote from Apple Mail.

Is the PDF format essential?

If you simply select all the contents (cmd-A), open a new note in EN, then paste the contents (cmd-V) you'll create a new note with all the contents. This has the benefit of retaining live web links, unlike the PDF format.

The old EN had a great system-wide shortcut to directly paste material selected within a wide range of apps directly into a new note:  

ctrl-cmd-V.

(This shortcut could also be modified in the Preferences section.)

This was one of my most useful tools, and I hope that it returns in a future update of EN 10.

6 hours ago, PinkElephant said:

P.S. This is the Mac forum, you have an iOS issue.

It's nice to hear that "Share" is still working on iOS, but it has been a loss for those of us who mainly use mac OS.

On 11/5/2020 at 9:57 AM, DTLow said:

fwiw   The offline database is optional, and only required for offline use

My experience has been different. Version 10+ is almost completely inoperative offline, despite having slowly created a 30+ GB database after installation of the app. Perhaps I'm a rare case, but having the ability to work offline was an important feature for me. 

(I am still unclear how many of the limitations of EN 10+ are baked-in aspects of the new design, versus bugs that weren't caught or fixed prior to release.)

(mac OS 10.13.6; 10.15.7; OS 11.0.1; EN 10.4.4; EN Legacy)

On 11/18/2020 at 8:44 AM, Merely the Vehicle said:

Is not the best way around this to Save As or Export as PDF under File, save to Download, and then in Downloads > Action > Open With > Evernote. It works fine for me, possibly better than using Web Clip!

An interesting concept, but for me EN 10.4.3 "processed" for about 2-3 minutes each time, before eventually creating the new note.

On 11/21/2020 at 12:14 PM, Jeff Bass said:

Is it no longer possible to use Evernote on the Mac offline?

I have tried EN 10.4.3 offline, with partial success:

a) very slow 

b) days delay before a new database was gradually recreated, allowing searching

c) text within attachments no longer searchable (e.g. .pdf, .pages)

Conclusion: designed "features", or bugs? I'll add my comments to the suggestions page and cross my fingers.

BTW V 10.4.3 appears to be faster and more stable than previous V 10 iterations.

The latest update of Mac Safari Web Clipper (V 7.13.6) is now working well for me on EN legacy and V. 10.4.3.

A great relief.

52 minutes ago, PinkElephant said:

It works, no problem with interchanging notes between the two client generations.

My problem was with trying to switch between versions installed on the same machine.

2 hours ago, HenrikAhlen said:

I plan to downgrade to the legacy version, wonder if my  notes created in the new version will work ?

Downgrading to the Legacy Version is probably your safest bet. Depending on how your system is set up, EN may need to create a new version of your database in a new location. Depending on the size of your database, this can take a long time—several days in my case—so I would recommend leaving the app running so it can do its stuff.

Notes created in either version should be synced with the online version, and I haven't had any problems of losing notes between versions.

4 hours ago, HenrikAhlen said:

My Evernote Mac 10.3.7 started yesterday to only show a white main window, so I can't access my notes, but my open notes are showing correctly. And Evernote works fine om my iPhone.

In my hands, launching EN V10+ can take minutes. There appears to be a lot of activity going on behind the scenes. I suggest waiting a few minutes, quitting if nothing happens, and launching again will eventually result in a "successful" launch. I recommend leaving the app ON once it starts to behave! (Yes, this is anecdotal, but has worked for multiple installations for me).

18 hours ago, DTLow said:

For Windows          C:/users/<youraccount>/appdata/roaming /evernote
For Macs                      /Users/<youraccount>/Library/Application Support/Evernote

Make sure you know how to use your backup data
For my backups, I use the Evernote export feature (HTML format) - Daily Incremental and Weekly Full

Depending on the version, and whether the mac app was downloaded from the App store or evernote.com, my mac installations have been in different places:    in ~/library/containers  or /group containers

After a complete purge of ALL evernote-related files (AppCleaner and Installer), a fresh installation of mac v10.3.7 went into /application support. (Rebuilding the database took days, but at least the app is stable for me (albeit hobbled).

Regarding export/backup, the current version only permits 50 notes at a time to be exported, and only in .enex format. Do you have a recommended approach for backup on mac, or are you relying on the legacy version, for now?

A while ago (between EN updates?) the Evernote Web Clipper extension for the mac Safari browser stopped clipping PDFs.

The Chrome extension still works.

I think that generalized comparison between "note-taking" apps is inappropriate without first defining the kind of user. There is a big difference between simple note-taking + clips, versus complex searches and organization of a library of tens of thousands of notes and attachments.

39 minutes ago, s2sailor said:

You can have both installed. V10 does use a different database structure so if you install both there will be two copies of your data, in case storage is a concern.

I would caution that flipping between V10.2.6 and legacy EN and back again caused me a lot of problems (But perhaps it was just me?  Speculation: perhaps a problem with EN installing multiple databases in different locations??)

IMHO I would recommend that most users stick with the legacy version until V10 become more stable and functional.

On 11/5/2020 at 2:17 AM, Dave Dix said:

Is anyone else out there experiencing extremely high CPU usage from the Evernote Helper process?

EN helper (EN v10.3.6) was furiously reading and writing to disk (many GB), and using 100% of a CPU, slowing down other mac processes.

I "solved" this by deleting all the EN caches using App Cleaner. I now have a sedate EN using 10-20% of CPU—and my laptop lap-burn is healing nicely ;~)

 (Caveat: I have no idea if this would be effective or safe for others).

(mac OS 10.15.7
macbook: EN 10.3.6
database: 30,000+ notes, with 2700 pdf attachments)

On 10/30/2020 at 8:51 AM, s2sailor said:

It looks like a selection can only be saved to Evernote.  Is there any way to save it to the clipboard?  Windows had a nice option where by pressing the ctrl key you could select saving it to the clipboard instead of Evernote.

Mac has a newer keyboard shortcut: cmd-shift-5. You can then chose whether to save a clip to the desktop, or the clipboard. This is more versatile than evernote helper.

On 11/11/2020 at 6:34 AM, ADG said:

Not being able to edit encrypted text isn't a missing feature, it's broken.

Encryption within EN is currently not working.

However, attaching password-protected mac Pages documents or PDF documents still works. Opening these summons the appropriate PW dialogs in Pages or Preview (for PDF's):

https://www.evernote.com/shard/s70/sh/971005e3-7825-3c42-be4b-adaea9c6ef2c/125b6fa0552e3b3a25938d47581aba7a

(It seems to me that PW-protection might be important for shared notes where some sections may need to be protected from certain users.)

(mac OS 10.15.7
macbook: EN 10.3.6
database: 30,000+ notes, with 2700 pdf attachments)
 

On 11/12/2020 at 9:23 AM, Sayre Ambrosio said:

Apple is upgrading their OS to Big Sur (Mac OS11). Is the latest version of Evernote compatible (do you expect it to be)? If not, when will you be releasing a version that is? 

Given that mac EN v10 is on life-support for many of us, I am definitely not going to add one more potential variable to the mix by upgrading to Big Sur! 

On 10/22/2020 at 1:28 PM, JoeCNM said:

One now has to type in the full tag name and cannot select from the dropdown that gets created as you begin to type.

Yes, this feature seems to be broken: only a subset of available tags show up.

If you use the tag keyboard shortcut (ctrl-opt-cmd-t) you get the full set of tags, and the list adjusts as you type more characters.

(mac OS 10.15.7; EN 10.3.6)

Sympathy. Deep breaths.

This has happened to me intermittently with different version 10 installations, AND the browser version of EN.

Quitting and re-launching (or refreshing the browser window) can help, but the app appears to be unstable.

Anecdotally, I think it's best to keep the app open all the time once it's behaving somewhat reasonably.

[Might I recommend Russian as a good source of curse words?]

(mac 10.15.17; EN 10.3.6)

Offline searching still works for text and downloaded web pages, but not for attached PDF documents.

Searching is THE key feature that has allowed me to create my whole workflow within EN. I would gladly pay double to have the main functionalities restored.

(mac OS 10.15.7; EN 10.3.6)

On 11/5/2020 at 2:59 PM, PinkElephant said:

No, you still have an offline database on your Mac.

The database may be there, but I cannot search the whole DB for text within pdf attachments when offline. (I'm pretty sure this worked in V 7).

"Find within note" does work on a pdf attachment, but only after a single note itself has been opened.

(mac OS 10.15.7; EV v 10.3.6)

I, too, got "laptop burn" with earlier version. Evernote Helper (Renderer) process routinely used 100% CPU.

The problem persisted after updating to V 10.3.6.

(Legacy version still has has overall superior performance and features.) 

[mac OS 10.15.7, EN 10.3.6]