Peter Olins

2 hours ago, Shane D. said:

We are aware of this issue, and are working to address it.

As a workaround, after clicking on Helper/Capture screen, just use Cmd-Tab to tab through the different open apps until you view the one you want, then hit Enter.

On 3/12/2021 at 2:46 PM, UConnFan said:

Which versions of Evernote are you synchronizing with; aside from the macOS version?

Mac EN 10.0.10 (on OS 10.13.6 to 11.2.1) syncs rapidly with iPad OS 10.6.

Worked for me using OS 10.13.6 and 10.15.7, but not 11.2.1.

Don't know if this is a coincidence, or Big Sur-specific.

Reinstalling EN 10.8.5 didn't help.

Focus on the screen you are interested in

Use cmd-shift-5

select full screen, window, or screen capture

select "mail", then use

https://discussion.evernote.com/forums/topic/131642-save-pdf-to-evernote-from-print-dialog-has-stopped-working/?tab=comments#comment-608788

(The EN helper (elephant ) for screencaps is misbehaving for me on some computers—I think this happened after the 10.8.5 update, but I'm not sure).

Solution:  email to your private EN email address, e.g. using the "Share" feature.

Optionally, edit subject line as follows,

Subject:      THE NOTE TITLE HERE@NOTEBOOKNAME#TAGNAME1#TAG2#TAG3

For simplicity I created a Contact called "Email to Evernote" with my EN-specific address. This shows up as one of the default options in the Share Menu.

10 minutes ago, PinkElephant said:

Did it ever cross your mind that solving a situation very often can’t be reached by reversing course ?

I agree.

While the premature launch of EN 10 was a fiasco, each update has been getting better and better, and I can now do all my work on the new platform (on mac DT, not iOS). Tech support has been extremely helpful explaining how the new version works, and what is happening behind the scenes; these guys are great. For example, the dev. folks discovered a bug in Electron that was causing a problem with EN 10.

I share your confidence about the future of the app, and your frustration with the large number of users who seem to want to complain, rather than find a fix.

My 32,000 note collection is now behaving well on various mac's from OS 10.13.6 to 11.1. The only minor problem is a slow launch with a large database, so I just leave the app open all the time.

1 hour ago, gui8312 said:

wait, editing encrypted notes is gone completely now

If you insert an encrypted+password-protected (AES 128)  mac Pages document into a note you can unlock, edit, and save changes. This includes Pages documents containing rich content such as images.

The attachment persists as a usable Pages document even if the original version created on the mac was deleted—i.e. this is not a link, but a fully functional document.

On 2/15/2021 at 3:09 AM, Rafal108 said:

I wanna buy new laptop, I am thinking Mac Book Pro, Spectre or Dell xps.

Mac EN 10.8.4 is running well on my new macbook air. The app is fast and the laptop stays cool. Then, again, it's also working well on a 10-year old imac using OS 10.13.6.  (I can't speak for WIndows).

iOS apps don't currently run on a mac, but reportedly will at some time in the future.

My only warning is that after installing EN on a new machine, it will run, but it can take a long time for a new database to be created: this happens in small fits and starts. Until the database is fully up to date, the performance may be fine while online, but poor while offline. This will be especially true for a large database (e.g. 17 GB, 32,000 notes, in my case), and presumably will be true regardless of OS. Other than examining the database folder, a simple test for completeness is to search for a common, simple, word in your notes—such as "help". If there is a difference between the number of hits when searching online versus offline you will know that the database is still updating. I recommend leaving the app open continuously, if possible.

I don't have any reason to think that a new macbook will have any problems driving an external monitor.

(BTW we all have our preferred OS, but in my case I finally persuaded my significant other to move to a mac. I no longer have to spend hours troubleshooting her old Windows machine. Yeah!)

24 minutes ago, dyuhas said:

Still no ability to add tags to web clipper on Firefox/MacOS.

OK on Safari, though.

Fixed in mac EN 10.8.4

Thanks.

Thanks, Shane (and team)!!

Mac EN 10.8.4 is running extremely well on three different machines/OS's. The intermittent sluggishness, slow loads, white screen have disappeared.

I realize that some people may still be missing their favorite feature, but for all my tasks I can now use version 10 without any limitations.

1 hour ago, oded said:

  4 hours ago, ArjenC said:

And if you try to reach support all they can answers is: working on it

I have had the opposite experience! Support was very prompt, courteous and attentive—just like my experience a year or two ago when I had a database problem (thanks Shane). They gave me some suggested actions, and when these didn't solve the problem, we scheduled an online consultation.

Presumably, Support has to cope with the consequences of misguided Management decisions with EN 10+. I don't envy them.

1 hour ago, Daniel Shepherd said:

Evernote along with Dropbox are complete resource and process hogs on my M1 Mac.

EN 10.7.6 is working well on my M1 mac, using only a few % of CPU, with only brief small spikes in CPU usage after making a change, so I am in no hurry for a native app—the EN dev's have plenty on their plate IMHO.

Perhaps you recently installed EN on a new machine? If so, you can expect intense EN activity while a fresh database is created—I was running at 300%+ CPU while this process was taking place. This can take a long time: just leave the app open so that it can do its stuff. You can see the size of your database in ~/Library/Application Support.

Likewise, it's plausible that Dropbox has been busy downloading your content.

On 2/2/2021 at 10:49 AM, global-citizen said:

The command-tilde works in all other apps EXCEPT Evernote.  (yes, I am using Evernote in "Normal" view.) 

@global-citizen  Strictly speaking, I'm using cmd with the key at the same time as the key that has ~ and  ` on it (not shift-`)

This is shortcut is set within: System Preferences / Keyboard / Shortcuts 

There should be a checkmark to allow cmd` to:    "Move focus to next window"

[mac OS 11.1, macbook M1, EN 10.7.6]

31 minutes ago, PinkElephant said:

Add iOS to the list - not yet feature parity, but it has gained other features, and since 10.4 it is running stable and on newer devices with a good performance.

It's helpful to hear about your personal experience PE, but I think it's a mistake to generalize, since I (and I suspect many other users) have had a very different experience. Obviously, we all have a unique combinations of configurations and databases.

In my case, I have observed the EN 10+ series on 4 mac's with a variety of OS's (from a trusty 10-year-old iMac running OS 10.13.6 to a spanking new M1 macbook running OS 11.1).

Overall, I have found a steady improvement in performance between the EN 10 updates, and when EN is running well, it now performs about as well as Legacy (with the benefit of some new features). I now have fewer problems with failed launches, white screens, blank notes, strange hyeroglyphic characters, and glacial performance. So I'm encouraged by the work going on behind the scenes, but we still have a way to go regarding stability.

I have refrained from filing a support request, partly because their support system appeared to be overwhelmed for a while, but mainly because I haven't had a problem that I could reliably reproduce (the definition of instability).

[Currently running EN 10.7.6].

5 hours ago, Etihod said:

Please take this seriously and fix it. Thank you.

I have absolutely no doubt that the EN team is well aware of the problems with EN 10+ (by problems I mean big things like white pages or empty notes, slow performance, instability etc.—as distinct from bugs or changes in "features", which may or may not be addressed in future updates). From watching these thread for many weeks I can only think of a limited number of explanations

1) They don't know how to fix the problem

2) Developers are focusing on new features, not fixing the basic problems

3) Perhaps only a small fraction of users are having problems: EN 10+ is working well enough for most users that EN management is just crossing its fingers, hoping that they won't lose too many subscribing customers.

4) They know what's going on, but it will take a lot of work, so they are asking users with problems to stick to the Legacy version until the the problems can be fixed.

5) They know what the problem is, but it cannot be fixed using the the new platform.

Personally, I would have a lot more respect for EN management if they would just keep users informed with the current state of EN 10+ development, rather than going "dark". I would have a lot more patience if I knew what was going on, and these discussion forums wouldn't need to be swamped with many thousands of seemingly similar or related complaints.

On 1/29/2021 at 10:44 AM, marcustimothygibbs said:

Not the point! Not looking for a work around - looking for the feature to work natively within the scribble pad which is not working - i.e. it is a bug that needs fixing.

There are many ways to capture a screen, and I haven't noticed any problems using EN 10.6.9.

 Tell us exactly what you are trying to do, plus EN version #, OS, etc. (Perhaps include a screen capture?)

Toggles:

opt-cmd-S for search

opt-cmd-2 for All Notes (this clears the search)

enter opt-cmd-S again to start a fresh search

5 hours ago, PinkElephant said:

Yes, offline search works better than online for me.

THX. It's good to know that offline search can work. Time for a Service Ticket.

(FWIW I am not seeing any problems with online search on macOS or iOS.)

2 hours ago, PinkElephant said:

Since iOS 10.3 (or better 10.4, with working offline content and send a note by mail)

For me, iOS 10.4 eventually allowed me to download virtually all of my note attachments for offline viewing. However, Search only returns fewer than 5% of the notes that I know have a particular search term. Is offline search behaving for you in iOS?

21 hours ago, ruccucc said:

Yes, problems have not been fixed in EN 10.6.9...they are ignoring us.

Tell us EXACTLY what you are doing, and what result you are getting. We all use EN tools in different ways, so it can be hard to understand other people's problems.

All three screen capture options work well for me. The ability to append multiple captures into a single note appears to have been eliminated—not something that's important to me, but I'm sure some folks depend on it. Of course, one option would be to merge a series of captured images into a single note.

Personally, I find that using the mac screen cap shortcut ctrl-opt-cmd-5 is more useful, since it allows a clip to be emailed to EN, together with the option of editing Title, Notebook and Tabs.

This worked fine for me when running 10.5.7

(mac OS 10.13.6 .... 11.1)

9 hours ago, Fred V. said:

But again, going back to the topic and Silicon M1, what I would love is to see if a Silicon version of Evernote would eat less RAM, be a bit faster and I'd be the happiest user of Evernote.

I'm no expert, but it's my understanding that the M1 handles memory differently

https://www.macworld.com/article/3597569/m1-macs-memory-isnt-what-it-used-to-be.html

One consequence is that the Activity Monitor can show memory usage of 25 GB total, even with a nominal RAM of 8GB. However, this generates only a low (green) memory pressure. In a quick trial, with MANY apps and pages open, I found it very hard to push the M1 into the yellow zone.

Bottom line, I'm not convinced that the slower performance of EN 10.6.9 versus Legacy is a consequence of insufficient RAM.

On the other hand, a fresh install of EN on a new machine (or downloading offline notes on an iPad) can use a lot of CPU (300-400%) and cause the device to get quite warm until a new database is created—especially with a large database.

2 minutes ago, Fred V. said:

Yes it may work well with Mac M1 but did you try Evernote Legacy ?

The subject of the thread is Apple Silicon M1.

For me, when it's working, EN 10.6.9 runs slightly slower than Legacy on an Intel mac. However, I've had a lot of trouble trying to switch between old/new on the same mac, so I haven't tried Legacy on the M1 mac.

1 hour ago, Fred V. said:

using too much memory

Are you finding that EN affects other apps running at the same time? I don't.

17 hours ago, robfol said:

All operations are SO slow, like working in treacle!

I get a full range of performance from EN 10.6.9: ranging from good (almost as fast as Legacy), all the way to "treacle", to freeze, empty notes, and white screen on startup. I haven't figured out a consistent action associated with this instability, but I have seen a few trends:

Most problems occur immediately after launching the app, so I try to leave the app running as much as possible.

After launching, the app gradually gets better over a period of hours (weird!).

Moving from Legacy to EN 10+ is almost always a disaster, so I try to stay with EN 10+.

(mac OS 10.13.6 ..... 11.1)