I believe a lot of thinking and hard work went into this launch and usually I try to be appreciative and open-minded when it comes to updates to the products I use. But this one is just not doing it for me unfortunately. I'm your premium subscriber and I used skitch.com for hosting, so I'm not very affected by the change, yet I do find the move itself to be quite in poor taste. You took 2 great free products that a lot of people had years to learn to depend on and merged them together in a very limiting way. Skitch was something you used without thinking. Its traffic was free and unlimited. You took it away. I do feel personally affected by some other changes though. I actually paid for Skitch's premium account not long before you acquired them, so I could have direct URL to my image copied to the clipboard automatically. Sometimes it makes a lot of difference in the workflow. You took it away. And you did same for ability to pick my output format. And aiming for that small arrow in the corner of sharing icon is real pain. I almost sent my image by mail 3 times before I managed to aim well enough to see other options in that drop down. Cropping and resizing feels much worse now. While older Skitch had somewhat childish interface and felt odd in native Mac OS environment, it made those things really smooth and almost intuitive. I didn't have to make an extra click to activate crop tool and I definitely didn't have to drag each of 4 handles individually from the center of the image just to get them back to the edges of the original so I can start looking into what I want to leave out. Who said I want that small rectangle in the center? How often would this scenario actually happen? Why? Resizing is even worse, because I need to activate the tool and then use small switcher to toggle cropping/resizing while it was a matter of using a simple handle before. And after this I'm getting a slider that's nowhere close to precise. I just couldn't get my picture to be 640px in width exactly. The slider suggested the numbers that were near that but never that. I could get the size right in a matter of seconds in older version. And if my hands were shaking too much to achieve the result for some reason, I always had advanced instruments in preferences where I could input exact numbers from the keyboard. Everything just feels like more of a hassle, including the extra click/keystroke I now need to confirm my selection when taking a crosshair snapshot. But this move I can justify at least. Why can't I choose the thickness of the lines and size of the text anymore? Paint bucket? Removal of menubar icon? Why? At least integrate it into Evernote's clipper icon and let me get rid of the one in the dock. It has nothing to indicate, it's a satellite tool for Evernote, so there is hardly a reason for it to sit there, occupy the space and distract attention. And I also have very mixed feelings on the new interface to be honest. It's much more clean for sure and blends into Mac OS much better but it seems to lack polish a bit. The shadow looks too strong for a light background and the 'drag me' handle does not feel like something you want to touch. It appears plain, thin and fragile. I somehow feel dark grey background for the 'Evernote' section (that btw fails to indicate the way to get back to editing an image) would work much better and provide contrast between tools, background and image that current implementation lacks. To be honest, despite its quirky look Skitch 1.X was one solid application that did a lot of things right. It was fast, effortless and free. If I were to ask something more, it would be: ability to take screenshots of full page in the browser alternative formatting styles (I know this look gives Skitch a character but sometimes you need things to be presented in a bit more serious manner) ability to accept handwritten text from tablets tighter integration with Evernote on Mac and iOS that would make basic editing of images within Evernote possible (iPhone image size please) This update added pixelate tool that is acting funky (it looks fun but I could hide things with color before), removed dozen of features, made most basic tasks much more of a hassle and made whole app feel unstable and buggy. I'm trying to stay positive but this is something really hard to appreciate.