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Dave544

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About Dave544

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  1. I completely agree. I started the post because I love the product and don't want to leave. They have delayed the planned change to the privacy policy and now I am not leaving but I am a lot more cautious. What I would like to see is a more comprehensive overhaul of their privacy policies so that nothing like this happens again. I am very happy they have conveyed the structure of how they will address privacy. I like that they are partnering with the Future for Privacy Forum. They seem like a good fit for Evernote users as they try to find a balance between functionality and privacy: https://fpf.org/about/ I am also happy Evernote did not make any new promises beyond their plan to re-evaluate privacy. I don't want them to hastily roll out a poorly executed system or break functionality that I rely on. Let's not replace one half-baked idea with a different one. They apologized and laid out their strategy for users. I appreciate that and am sticking with them. I am also evaluating other options for software both as a total Evernote replacement or a way to augment how I use Evernote to safely secure files. That way I can make an informed decision when they do lay out how they will protect user privacy and security.
  2. The good news is they are scrapping the January 23rd Privacy Policy change and will be taking a look at both user privacy and machine learning. https://blog.evernote.com/blog/2016/12/15/evernote-revisits-privacy-policy/ I am not cancelling my account yet, but I am doing research on other alternatives to Evernote because I think there is a profound disconnect between their strategy and their users. Machine learning and lax privacy controls are detrimental to long-term users. If you have been using Evernote for years you have developed your own organization system. It could be tags, nested notebooks, notebook stacks, tables of content notes, etc. Many Evernote users incorporated into GTD or another productivity system to become their "trusted system." I will take it a step further and say that hardcore Evernote users feel that one of their identities is being an organized person. With this privacy change users feel they can no longer trust their organization system because its been shown just how quickly and easily it can be taken away from them. You start looking at alternatives and can't find anything that quite works as well. Not only do you feel you can no longer trust the system but you feel an attack on your core identity. To top it all off this is literally the worst time of year to roll something like this out. People are stressed for the holidays and finals (in some cases both) and now they have a month to either develop and entire new organization system or swallow the new privacy policy and machine learning they don't want. It should not be a surprise to ANYONE that this blew up the way it did. Chris O'Neil was quoted in FastTrack.com saying "We screwed up, and I want to be really clear about that." I just hope they realize the degree of just how badly they screwed up because the fact that they didn't see this coming does not inspire confidence and there is now a great deal of competition in this space. If they are serious about user privacy they will give us the ability to encrypt notebooks end to end. Zero knowledge encryption is the only way to protect your data in the cloud.
  3. Not according to Evernote's own privacy policy. They absolutely could under certain very reasonable circumstances. I have put the text that changed in red: Current policy: Do Evernote Employees Access or Review My Notes? As a rule, Evernote employees do not monitor or view your personal information or Content stored in the Service, but we list below the limited circumstances in which our employees may need to access or review your personal information or account Content: We believe our Terms of Service has been violated and confirmation is required or we otherwise have an obligation to review your account Content as described in our Terms of Service; We need to do so for troubleshooting purposes; Where necessary to protect the rights, property or personal safety of Evernote and its users (including to protect against potential spam, malware or other security concerns); or In order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account Content and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account. Please visit our Information for Authorities page for more information. This is the new one: Do Evernote Employees Access or Review My Data? Below are the limited circumstances in which we may need to access or review your account information or Content: We believe our Terms of Service has been violated and confirmation is required or we otherwise have an obligation to review your account Content as described in our Terms of Service; We need to do so for troubleshooting purposes or to maintain and improve the Service; Where necessary to protect the rights, property or personal safety of Evernote and its users (including to protect against potential spam, malware or other security concerns); or In order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account Content and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account. Please visit our Information for Authorities page for more information.
  4. Good afternoon. I joined Evernote on January 4th, 2012 and shortly thereafter I became a Premium user and have been very happy with your service. I've recommended your product to family and colleagues and I use it every day. I've given talks at workshops on how I use Evernote to manage projects and how it has allowed me to go paperless. I even bought the Evernote Edition Scansnap Scanner. In short, I am a big fan and I am very sad that I have to leave now. I've read the news reports and your press releases about allowing your employees to access your customer's notes. We've heard that Yahoo has had over 1 billion accounts compromised. The CIA has reported that Russia may have engineered a hack of the US Election. I can't tell you how many free years of credit monitoring I have due to hacks to companies like Target and Home Depot. It's a dangerous world out there and the reality is that if it is possible for an employee to read my notes then it is possible for an attacker too. You should be talking about how you will be protecting your user's privacy with things like two-factor authentication (I have it enabled and love it) and zero knowledge encryption instead of exposing your users to unnecessary risk. You absolutely should be able to improve your products, protect your company from abuse, and comply with the law. This is the current privacy policy from Evernote and I have no problem with it whatsoever: https://evernote.com/legal/privacy.php This is the new privacy policy that I have an issue with: https://evernote.com/legal/privacy.php?2017-update Specifically the line under the section Do Evernote Employees Access or Review My Data? "We need to do so for troubleshooting purposes or to maintain and improve the Service;" When is a company not maintaining or improving the service? Isn't that a core component to any job anywhere? There is a button to opt out of machine learning (which I have no interest in) but not to opt out of the new privacy policy. Evernote is my digital filing cabinet. It is lists of gift ideas for my wife. Scans of my son's coloring. A short video of him crawling. My notes from staff meetings. Budgets to save for a new house. My performance reviews and evaluations. A little story I wrote on the train. All safe and boring to the outside world but its personal, and private, and mine. I wouldn't share it with a friend let alone a stranger. I hope you will reconsider. I've started migrating my notes into OneNote. I know it is an inferior product to Evernote but it will have to do if this is the course your company is now going in. Sadly I won't be with you for it. It was a good 5 years.
  5. Their policy is fairly standard and has no mention of employees reading your content: https://support.office.com/en-us/article/Privacy-Statement-for-OneNote-079048bf-34e7-4921-9030-4698496ba82f?ui=en-US&rs=en-US&ad=US Bear is another app that I am looking at and they have been tweeting up a storm in response to Evernote's press release: http://www.bear-writer.com/faq/Sync/Syncing & privacy/ This is the current privacy policy from Evernote and I have no problem with it whatsoever: https://evernote.com/legal/privacy.php This is the new privacy policy that I have an issue with: https://evernote.com/legal/privacy.php?2017-update Specifically the line under the section Do Evernote Employees Access or Review My Data? "We need to do so for troubleshooting purposes or to maintain and improve the Service;" When is a company not maintaining or improving the service? Isn't that a core component to any job anywhere? There is a button to opt out of machine learning (which I have no interest in) but not to opt out of the new privacy policy. Evernote is my digital filing cabinet. Its lists of gift ideas for my wife. Scans of my son's coloring. A short video of him crawling. My notes from staff meetings. Budgets to save for a new house. My performance reviews and evaluations. A little story I wrote on the train. All safe and boring to the outside world but its personal, and private, and mine. I wouldn't share it with a friend let alone a stranger.
  6. Good afternoon. I joined Evernote on January 4th, 2012 and shortly thereafter I became a Premium user and have been very happy with your service. I've recommended your product to family and colleagues and I use it every day. I've given talks at workshops on how I use Evernote to manage projects and how it has allowed me to go paperless. I even bought the Evernote Edition Scansnap Scanner. In short, I am a big fan and I am very sad that I have to leave now. I've read the news reports and your press releases about allowing your employees to access your customer's notes. We've heard that Yahoo has had over 1 billion accounts compromised. The CIA has reported that Russia may have engineered a hack of the US Election. I can't tell you how many free years of credit monitoring I have due to hacks to companies like Target and Home Depot. It's a dangerous world out there and the reality is that if it is possible for an employee to read my notes then it is possible for an attacker too. You should be talking about how you will be protecting your user's privacy with things like two-factor authentication (I have it enabled and love it) and zero knowledge encryption instead of exposing your users to unnecessary risk. I hope you will reconsider. I've started migrating my notes into OneNote. I know it is an inferior product to Evernote but it will have to do if this is the course your company is now going in. Sadly I won't be with you for it. It was a good 5 years.
  7. Has anyone been able to put the interface back to something that resembles version 4? I'm on the edge of a panic attack. I moved ALL my documents to Evernote, I have over 100 folders and close to 1000 notes and I cannot find anything quickly at all. I used to be able to find any document I needed in less than 5 seconds and now I'mn really struggling to get my notes for class together. I have a paper due in a couple of hours and I had no idea updating my Mac would mean that suddenly Evernote would get so completely fouled up by a software update. EDIT: Thank God! Right click Notebooks on the left and choose "Show Notebook List." Ther are all my Notebooks in a alphabetized tree. That combined with Snippit View got me to where I could use it again.
  8. I am having the exact same problem on my work iMac and my MacBook Pro. Both have Mountain Lion and are running Firefox 15. The web clipper extension is currently getting hammered with 1 star reviews on the Mozilla site so it looks like a widespread bug.
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