Tabs are definitely essential and pretty much table stakes feature in this specific case. I've shared my feedback with the app team. The solution with multiple tabs in the browser is a very lame workaround and could only be proposed by an inexperienced and potentially arrogant support person, not by a seasoned product manager.
@PinkElephant, I understand that you are not part of the Evernote organisation based on your comments in this thread. You already proposed a workaround, so no need to paste your responses in here anymore. If you were part of their team, I would already let you go based on your attitude, that's just my observation here.
Arrogance and ignorance are the two key contributors to many SaaS platforms decline. Let's hope it will not be the case for Evernote.
To anyone else, I suggest you send yoru feedback to the provider (email:
feedback@evernote.com
).