Evernote Web doesn't show my notes

[LeRo2409 0]

Heyho

I have a recent issue with the Evernote web client.

As you can see on the attached file I can click on my notebooks, but when I do there doesn't appear one single note which I've taken.

The Evernote software on my Mac works just fine. All my notes are available and I can select and edit all my notes but I want to work with the web client because I can use Grammarly and other web-based apps with that.

I hope you understand my issue and can help me with that

Thanks,

LeRo

 

 

 

 

[kgg 75]

Hi @LeRo2409,

The issue you are seeing is typically a result of a third-party extension. Could you try disabling all of the extensions and see if your notes show again? If so, please try enabling the extensions one by one which should allow you to identify which extension is creating the issue. 

[Sean Elliott 0]

I too have this same issue in Chrome. I can click on my notebooks and see my most recent note in each notebook, but the notes sidebar remains empty and I cannot see any other notes.

[FLANEUSE 0]

I have the same issue in Chrome with beta version. Back to the old one to see my notes.

[kgg 75]

Hi @Sean Elliott and @FLANEUSE,

Thanks for reporting this. Were either of you able to try testing with extensions disabled? This should help us narrow down what is creating this issue. Please see additional questions below:

@Sean Elliott - Is this only an issue in Chrome or do you see this same issue in other browsers too? Please specify which browsers you try.

@FLANEUSE - Could you provide a screenshot of what you are seeing with and without the beta option turned on? Do you also see this in other browsers?

 

[kgg 75]

We believe this issue may be related to non-English display option in Evernote Web. Could you confirm what display language your account is set to? (Settings > Personal Settings > Language > Display Language) As a test, could you try toggling the language to English (or to another language and then back to English) and let me know if this resolves the issue?

Otherwise, if the display language does not appear to the cause, please do provide answers to the questions in my previous post.

[Kenneth Holland 0]

I'm having the same issue.  All my notebook are there, but no notes and no tags.

I tried the language hack but no luck.

I'll try the extentions but I tried logging in with incognito with no luck.

Ken

[Kenneth Holland 0]

UPDATE:  Tried disabling all extentions but no luck.

I hope there's a fix soon.  I cannot work in my normal flow.

Ken

[Kenneth Holland 0]

UPDATE:

My tags returned but still no notes.

I deleted 2 items from my PC:  Samsung Easy File Share and Intel WIDI.

Not sure if that ant effect though.

Ken

[kgg 75]

Hi @Kenneth Holland,

What browser are you using? Do you see the same in other browsers as well? Please be sure to include your OS and browser versions. 

[Kenneth Holland 0]

2 hours ago, kgg said:

Hi @Kenneth Holland,

What browser are you using? Do you see the same in other browsers as well? Please be sure to include your OS and browser versions. 

Hi

Everything is back up now as of this morning. Someone on your end starting helping me on Twitter.

Apparently it was a database issue on your end.

Ken

[kgg 75]

Ah, great news, @Kenneth Holland. Glad to hear this issue was fixed with the service maintenance performed on Sunday. Thanks for posting!

[MattMattMattMatt 0]

Is this thread still open? I'm having the same issue.