Sending a copy by email

[murand 2]

I have a big problem regarding sending a copy of a PDF note. 

 

When I go to Share -> Send Copy it deletes the PDF from the note. These a valuable PDF's and I can't lose them, however I'm not sure how to get it back.

 

I have gone to my Evernote Web to see if it is there, but alas it's gone there too.

 

This has happened before so I thought I'd copy the pdf to another notebook (copy to notebook, in the menu) and it deleted the original pdf and didn't copy to the notebook.

 

Please help as these pdf's are important to me.

 

Thanks

 

Windows Evernote 5.9.1.8742

[gazumped 10,357]

Hi.  This is clearly not expected behaviour.  If you're a premium subscriber (even for a short while) you should be able to recover the attachments from Note History.  Given the seriousness of the issue though I'd suggest raising a support ticket - click Troubleshooting in the Help Center (link below in my sig) and scroll to the bottom of the page to see the 'Contact Support' button.

[murand 2]

Hi Gazumped:

 

Alas not premium user, however I will follow your suggestion and create a ticket.

 

Thank you