catladysue 0 Posted October 18, 2015 Share Posted October 18, 2015 I have 3 evernote devices: desktop, laptop and tablet. Since Oct.12 my desktop will not sync properly, I see a red exclamation mark by the sync icon. The only way I can get it to sync (outgoing only) is if I sign out and sign back in. The other devices are fine. I am running the latest version. I tried uninstall and reinstall several times, including older versions. Still the same problem. I tried syncing with my Firewall turned off to no avail. Computer is updated and working fine otherwise. Any suggestions and help would be much appreciated! Thanks! Link to comment
catladysue 0 Posted October 18, 2015 Author Share Posted October 18, 2015 Actually the issue might have been before Oct. 12, but it is the first I've noticed. Link to comment
Level 5* gazumped 12,042 Posted October 19, 2015 Level 5* Share Posted October 19, 2015 Hi. Try checking for items in your Trash and/ or Conflicting Changes notebooks - fix and delete everything you can and try again. The Help Center (link below) also has some suggestions for sync fails... https://help.evernote.com/hc/en-us/articles/208313378 Link to comment
catladysue 0 Posted October 24, 2015 Author Share Posted October 24, 2015 Yes, did all that and still didn't do the trick. I did find a way to get it to sync, I need to sign out of my Evernote acct., then sign back in. It's still not fixed correctly, but at least I can sync devices for now. Still looking for a complete fix. Maybe a new update when it comes out? Thanks for your help! Link to comment
catladysue 0 Posted October 24, 2015 Author Share Posted October 24, 2015 Actually all I have to do is click 'switch to another user' and it syncs. Then I just cancel. So I don't even have to sign out. Crazy! Link to comment
C6REW 416 Posted October 24, 2015 Share Posted October 24, 2015 This occasionally happens with one of my computers. I simply go File, Exit. It then syncs correctly and when open continues to sync as and when required. It will go on like this for weeks or months before it happens again. I just put it down to that specific computer. Bearing in mind we have three business licences and between us Evernote is installed and running on 5 x Windows computers, 2 x iMac's, 3 x Android phones and 4 x iPads. I think! Regards Chris Link to comment
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