DanielFromNYC 1 Posted August 25, 2015 Share Posted August 25, 2015 Hi folks. In one of my text documents, I keep making some text bold and then, when I revisit the document later, that text becomes un-bold (i.e. back to normal coloration). I know I've synced the document after each time I use it, because the additional work I've done is still there. This just seems to be a problem with bold-ness. Thoughts?? Thanks. Link to comment
Level 5* gazumped 11,666 Posted August 26, 2015 Level 5* Share Posted August 26, 2015 Hi. Haven't seen any problems with boldidity (new word ) that I'm aware of.. you say this is a 'text document' - is that a simple EN note, or is there a separate file of some kind attached to a note? Link to comment
DanielFromNYC 1 Posted August 26, 2015 Author Share Posted August 26, 2015 Yeah, just a regular EN note. It's very strange. Still happening! Link to comment
Level 5* gazumped 11,666 Posted August 26, 2015 Level 5* Share Posted August 26, 2015 OK - weird. Make sure you're actively logged in on one device only, manually sync both before you bold and afterward, and if that's still an issue - I suggest you submit a bug report on this. You won't necessarily get any follow-up, but it does mean that the devs will take a look at your situation and (maybe) fix it in a future release...submit a bug/ lost data report by choosing "report a bug..." in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action - or reach out on Twitter @Evernotehelps (include the forum thread URL for extra background) Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in. Link to comment
DanielFromNYC 1 Posted August 26, 2015 Author Share Posted August 26, 2015 Got it -- will do. Thanks so much for your help! Link to comment
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