Jump to content

Lots of freezing and crashing on my iPad (and strange stuff on my W7 desktop)


Recommended Posts

Try to keep this brief including what I've tried so far:

Problem

- Personal iPad - Lots of freezing up and crashing over last month or so. This happens primarily with notes that I am creating and adding to over a period of time.

- Lately I can't even enter more than a line or two without it freezing.

 

Attempted solutions

- Uninstalled, restarted, and reinstalled

- Uninstalled some apps that might have been causing memory problems. Have plenty of memory

- Reduced size of documents in Evernote in case the size was causing loading problems. Smaller sized docs are still freezing and crashing

- Updated from 8.3 to 8.4.1

 

W7 Desktop

- The specific docs that I created in my iPad do not load well onto my desktop

- When I open the doc on my desktop, I can see what I created. But when I try to edit/copy/paste or add to, most of the text disappears.

- Doesn't do this with any other docs; just the ones created in my iPad app.

 

Oddly enough, my work iPad doesn't seem to have this problem. I can open the app and edit with no problem of freezing. My work iPad is running 8.3 and has less available memory.

 

Thanks.

Link to comment
  • 3 weeks later...
  • Level 5*

Hi.  If you're still having this issue I'd suggest uninstalling and reinstalling again,  and also check the Trash notebook on all your devices plus the web app and clear the notebook out then sync on each device.  If you're still having issues after that,  try tweeting @Evernotehelps!

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...