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Unable to open App


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Posted

The App refuses to open when tapped. Earlier today it would open to the last notebook I viewed, but now it just shuts down.

  • Level 5*
Posted

Hi.  Android or iOS / tablet or phone?  And have you tried uninstall/ reinstall?

Posted

I am using an iPad. I haven't attempted to uninstall/reinstall because I was afraid I would lose my content.

  • Level 5*
Posted

You might try killing (but NOT uninstalling) the Evernote app, restart your iPad, and then see if Evernote will open OK.

 

There is a risk of losing any unsync'd Notes or changes.  If you have some really important Notes that have not been sync'd, you can try using a 3rd party tool that runs on your PC or Mac, and will read the data stored on your iPad.

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