arthur lin 1 Posted June 13, 2015 Share Posted June 13, 2015 As the title shown, After I updated Evernote with new version 5.8.8.7837. Although my outlook (office 2010) mail clipper function recovered, but now easily down and no reaction to make me frustration.My computer OS running window 8.1 Link to comment
Level 5* gazumped 12,050 Posted June 15, 2015 Level 5* Share Posted June 15, 2015 Hi. Not sure why the update would cause problems, but all I can suggest in this case is to uninstall and reinstall Evernote - Evernote > Tools > Options > General to check the location of your database folderFile > Exit to close Evernote down. Exit Outlook too.Go to the folder and copy it somewhere else as a backup. It shouldn't be affected by a reinstall, but this is a good precaution.Uninstall Evernote via Control PanelRestart / reinstall Evernote "as Administrator"Restart Outlook If that doesn't improve matters you could try raising a query via Twitter @Evernotehelps Link to comment
Level 5* CalS 5,307 Posted June 15, 2015 Level 5* Share Posted June 15, 2015 May not be related, but I updated to 7837 over the weekend and have had two not respondings since. One had occurred in my absence, it was on my machine after a couple of hours away. It did it to itself, go figure! X out and restart and does not appear to be the worse for wear. Didn't have the issues prior to this release. Something in the release notes about improving performance while syncing large data bases. Enough said. Link to comment
arthur lin 1 Posted June 15, 2015 Author Share Posted June 15, 2015 Thanks for both U kindly reply my question.for Gazumpedthanks, I will try later after my desktop free from job. I will post the situation on the post after i try.for Csihillingit's really I have more dozen down's experiences after I update my new version 5.8.8.7837 of Evernote .The story is after several edit and synchronization. then no reaction over at least 30 minutes after I terminate and restart the program. and again and again.My OS is Chinese Win 8.1. Link to comment
Level 5* CalS 5,307 Posted June 15, 2015 Level 5* Share Posted June 15, 2015 Arthur, Sorry to hear that. If it keeps happening, you might consider going back to version 5.8.5.7193. I didn't have any of these issues with that release. That's what I will do if it keeps happening to me. You can find it here - http://filehippo.com/download_evernote/60652/ Link to comment
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