dani potter 1 Posted May 9, 2015 Posted May 9, 2015 I paid to upgrade to Evernote premium but it is not showing up - does anyone know how long it normally takes to upgrade?
Morticia 193 Posted May 9, 2015 Posted May 9, 2015 What I remember - immediatelyDid you close Evernote and start it again?
Level 5* gazumped 12,215 Posted May 9, 2015 Level 5* Posted May 9, 2015 If you pay by any other means than direct to Evernote, the payment details an take a while to filter through - but close and reopen / log out, back in should do the job within 24 hours. If not a CS support request by choosing "payment issue" in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action You'll get an instant acknowledgement and ticket number - post that here and we can get an admin to have a look at the problem for you.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.