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Firefox Webclipper frequently logs out.


Johl

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Posted

My Firefox is synced to 3 different devices and the update to Webclipper (new interface etc) has resulted in a tendency for the webclipper to automatically log me out. I am not using any cookies that delete cookies and prior to the update, the webclipper was working perfectly. When I still had Evernote Clearly installed Clearly wouldn't log out, but the Webclipper would.

  • Level 5*
Posted

Best suggestion in uninstall / redownload (to make sure you have the latest version) and reinstall.  If that fails,  submit a support request by choosing the appropriate option in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action

 

Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.

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