TechPerplexed 219 Posted January 4, 2015 Share Posted January 4, 2015 I have used Evernote since 2008 and been premium since 2012. After a problem with my registry file (Windows 8.1), I started to have troubles with syncing my tags. In other words, half my tags had disappeared online while they were still on the desktop. So I thought I'd create a backup of my notebooks as .enex files, delete all online tags, rename the notebooks online and then import my exported notebooks. I even copied the folder itself of my Evernote files. I also cleaned out all local caches etc. A foolproof solution, I thought. To my absolute horror though, all went well up to the point where I wanted to import my .enex notebooks, where I encountered the following error: On the positive side, it seems I still have all my notes because I did not delete those online. But it does mean that I seem to have lost each and every tag I ever created...... please tell me this is not so. Is there any solution to this? Or should I contact support directly? Link to comment
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