LPN 3 Posted January 4, 2015 Share Posted January 4, 2015 Dear fellow Evernote Users, I have trawled these pages looking for suggestions and i have found. However, nothing worked. Below is the message i sent to the Evernote support. I have a ticket and a number. I sent it on Jan 2, and haven't heard a "dickey bird" I have tried the "Poodle suggestions", i have tried the force syncing, i have tried taking out the *** & the <<< >>> from any notes that i can find, and i have tried uninstalling and re-installing etc. Nothing worked. I have been using the web version (Beta) since the 1st, but today because its taking so long to solve have had to revert to the previous web version.This is definitely affecting my workflow, and very hard to keep my GTD going(I Don't need any comments about using Evernote with GTD, i'm very happy with my system) "On Jan 1st afternoon my desktop version kept failing when syncing. I have the Web Version, this is up to date with no issues.I also have the Ipad and Iphone version, these two devices have no syncing issues.I have been onto the Evernote Forums and i followed some advice regarding changing Internet Options, un-checking SSL 2.0 & 3.0 and checking the TS ones.I also tried the force syncing. This actually did sync some additional things, but still not in line with the web version.I also saw where there were some conflicting issues, and i deleted those notes, I also deleted within any of my notes the symbols <<< >>> ***Today the problem still exists. So i followed the official evernote knowledge based support to re-install. I saved the file to back up, though i don't believe i have any LOCAL notebooks. (On that point, its very difficult to know which ones are LOCAL, and which ones are synced.)I have re-installed, and the syncing is still failing. Of course, i can still work off the web version, but i would appreciate your help in rectifying this problemI believe that as i have recently updated to "Premium" version, that the support will be quicker. I look forward to your help.I have attached 2 Activity Log files. The file Jan 02 is before re-installingThe other file with same date is after re-installing. I have put this in the file name.I look forward to hearing from you. Since i sent the above, i have also been in contact with @evernotehelps. They tweeted me a couple of times, but since yesterday morning my time (South East Asia) it's all dried up. Since i tweeted them i have started to get some notebooks syncing but not the notes within the NB.Also, i got a stray email came into my inbox, but not every email.I am linked to Gneo, and the tasks that i put in there also synced.I deleted stuff from my inbox (web version) - that synced OK. I will copy and paste the last part of my activity log, i'm not sure how to read it but i imagine one or two of you out there might be able to . Hope someone can help!!!! ---21:48:21  75% Submitting a batch of 37 note calls, size=1.4MB21:48:40  75% No more data to read.21:48:41  Client synchronization finished, status: failed21:48:41  * 20 items received21:48:41  * elapsed time: 25s Thanks Link to comment
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