carehart 22 Posted December 29, 2014 Share Posted December 29, 2014 With users of Evernote Free now relegated to "self-support" and directed always to "the community" for help, how would we get word to Evernote folks about a problem of outdated/incorrect info with a knowledge base article? Would we post it here, and hope that someone in the community would be connected in such a way as to get the info to someone within the EN team? It's just not clear if these forums are read by EN folks as well as "the community". I do wish there was some provision for an easier way to report KB (or web site) issues even as a free user, without having to resort to filing it as a "community request". I wonder how many other folks (in this situation) would just skip bothering, for not knowing how to report something (and not wanting to bother to ask this question here). BTW, I did search the forums for [web site issues] and found all manner of results but none were at all related to how to file a report of web site issues (even when I used ["web site" issues]. Of course, I did not included the square brackets. That's just to clarify what were search terms.) Just trying to help. Link to comment
This topic is now archived and is closed to further replies.