Crocadaryl 0 Posted December 23, 2014 Share Posted December 23, 2014 Hi, I have downloaded ENote and all good, upgraded to Premium, however when I try to access help it takes me to an online German Evernote site, Help! I don't speak German! Link to comment
Level 5* gazumped 9,834 Posted December 23, 2014 Level 5* Share Posted December 23, 2014 Online help should link to this page - http://evernote.com/contact/support/ which is in English for me... Link to comment
Crocadaryl 0 Posted December 23, 2014 Author Share Posted December 23, 2014 No that comes up in German too....could it be a Chrome problem?? Link to comment
Level 5* gazumped 9,834 Posted December 23, 2014 Level 5* Share Posted December 23, 2014 Sounds like it - or maybe a device issue - what are your language and currency settings? Somehow the system thinks you're in Germany. Link to comment
Frank.dg 1,385 Posted December 23, 2014 Share Posted December 23, 2014 Any German ancestry? Link to comment
Crocadaryl 0 Posted December 23, 2014 Author Share Posted December 23, 2014 YEs signed up when I was on a trip in Germany I think, how do I rectifiy that! Link to comment
Frank.dg 1,385 Posted December 23, 2014 Share Posted December 23, 2014 Is your app interface in German too? Are you on Mac, Windows, Android, iOS? Have you tried changing your language preferences on your Accounts page? Link to comment
Crocadaryl 0 Posted December 23, 2014 Author Share Posted December 23, 2014 I am on Windows Machine and the app is in English...it just when I go to support on line it flips to German? Link to comment
Level 5* gazumped 9,834 Posted December 23, 2014 Level 5* Share Posted December 23, 2014 You've maybe got a German release - try uninstalling the app from your machine and re-download from the site and re-install - https://evernote.com/contact/support/kb/#!/article/24422932 Link to comment
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