Betsy R 1 Posted October 22, 2014 Share Posted October 22, 2014 I can't get my Evernote to sync. Have already restarted my computer. Help! Link to comment
Level 5* gazumped 11,663 Posted October 22, 2014 Level 5* Share Posted October 22, 2014 Evernote made some changes to improve security that may affect you. Details here https://evernote.com/contact/support/kb/#!/article/101867943 (there were also emails)One important thing to do, whether or not you use Internet Explorer to browse; go toInternet Explorer > Settings > Internet Options > Advanced.scroll down to SecurityCheck "Use TLS 1.0 / 1.1 / 1.2". and UNcheck any SSL boxes.Then retry syncing. If that doesn't work, let us know what client you're using - Windows / Mac / Android and: desktop, web or mobile? Link to comment
Level 5* JMichaelTX 4,117 Posted October 22, 2014 Level 5* Share Posted October 22, 2014 IF you are running WinXP and are getting a "connection error", then you may need to disable SSL 3.0 on your machine.See How To Fix Connection Problem Due to SSL 3.0. For more info, see: Evernote and POODLE (EN Blog) If this is not the issue, please provide the versions of Win and EN Win that you are running.Also, please provide the exact error msg you are seeing when EN will not sync. Link to comment
Betsy R 1 Posted October 22, 2014 Author Share Posted October 22, 2014 Okay, I disabled SSL 3.0 and checked TLS. I am running Windows XP. The sync circle just keeps turning and doesn't stop. Do I need to restart the computer again? Link to comment
Level 5* JMichaelTX 4,117 Posted October 22, 2014 Level 5* Share Posted October 22, 2014 Restart/Reboot is always the first troubleshooting step. It never hurts, and often fixes. Link to comment
Betsy R 1 Posted October 22, 2014 Author Share Posted October 22, 2014 This issue has been fixed! Thanks for your help. Link to comment
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