Level 5* gazumped 9,542 Posted September 15, 2014 Level 5* Share Posted September 15, 2014 OK - sanity check required please folks. Been having a weird day after I mistakenly clicked the 'upgrade to 8.1' button on my laptop. (I've been trying to ignore it for weeks). Turns out once you've clicked it there's no retry/ cancel option - Win 8.1 was delivered to my laptop. And so far I can't tell much difference from Windows 8.0. Except for one minor thing - my Evernote now crashes like a felled tree every time I start it. Either I get a complete freeze, or the 'Fatal Error, send us an error report' pop-up. Being a fully qualified techy person I went through the options I could think of - my lappy's memory and HD check out; the disk isn't full, I'm not virussed with anything. So I clean reinstalled Evernote. Same crashing. So I Revo uninstalled Evernote, backed up and killed the database, and reinstalled from a new Evernote.com download. And I still have the same problem. A minute or two into operations everything freezes and Evernote shows as a process occupying 30+MB of memory but not doing anything; or I get the Fatal Error pop-up and everything falls apart. I did get two logs which I'll forward on to the tech guys. I'm putting this here first because it's useful background for my support request - I'll add the ticket number when I get one. Windows 8.1 / Evernote 126.96.36.19932 / Headache in all the wrong places.. EDIT: OK: My Title should obviously be 'Fatal Error' but I can't seem to change that - and my ticket is #725547 if anyone can take a look.. I don't think it's possible to send more than one file via the ticket, and I had to change the *.log file to .log.txt to get that to go through - I've also got an error log file to send on. Link to comment
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