amorebeautifulworld 4 Posted August 23, 2014 Share Posted August 23, 2014 Please help me troubleshoot. *** ~ Not Syncing, Win 7 + Android 4.1.2, Has Red Circle With White ! Mark On Sync Button In Win 7 ~ *** Link to comment
Level 5* gazumped 11,666 Posted August 23, 2014 Level 5* Share Posted August 23, 2014 Hi - there's lots of help in the forums for sync issues.. essentially:internet traffic - make sure you have a connection and keep tryingaccount - check for Trash and Conflict notebook contents and fix/ deletenote - check the Activity Log (Evernote > Help)app - uninstall/ reinstall app with Revolast resort - refresh database (but check the forums for more instructions and backup everything first) Link to comment
amorebeautifulworld 4 Posted August 25, 2014 Author Share Posted August 25, 2014 evernote locks itself to the rightmost taskbar thing (right at bottom) on win7 can move all other icon but not evernote, how to fix? Fine 1 connection is fine Maybes 1 why would content be causing a problem, doesnt make sense, isnt evernote suppose to just work? they have 250m http://www.crunchbase.com/organization/evernote 2 why would i check the activity log, what am i looking for....???????? Unlikely 3 revo uninstaller Last resort 4 sounds complex, problems are usually basic and common ones Link to comment
Level 5* gazumped 11,666 Posted August 25, 2014 Level 5* Share Posted August 25, 2014 "evernote locks itself to the rightmost taskbar thing (right at bottom) on win7 can move all other icon but not evernote, how to fix?" ?? Screen shot maybe ?? Link to comment
Level 5* FactMan 196 Posted August 25, 2014 Level 5* Share Posted August 25, 2014 evernote locks itself to the rightmost taskbar thing (right at bottom) on win7 can move all other icon but not evernote, how to fix? Fine 1 connection is fine Maybes 1 why would content be causing a problem, doesnt make sense, isnt evernote suppose to just work? they have 250m http://www.crunchbase.com/organization/evernote 2 why would i check the activity log, what am i looking for....???????? Unlikely 3 revo uninstaller Last resort 4 sounds complex, problems are usually basic and common onesContent can be a problem because sometimes notes can become corrupted. Don't ask me why, I am just a user - stuff happens. In the activity log you are looking for errors associated with particular notes. If you don't feel able to troubleshoot by yourself, you may be better off submitting a ticket to the support desk. Why do you say Revo uninstaller is unlikely? Using that has got many people (myself included) out of difficulties. It is not difficult to do, but you do need a copy of the last known good version of the Evernote installation file. Is there any reason why you are not using version 5? I don't recall the last good version of 4.x, but maybe others will be able to help. Refreshing/rebuilding the database is actually not difficult - just takes a bit of time preparing to do it and actually doing it. Most important is making a back-up copy of the database (.exb file). All you have to do is ask for help. Link to comment
amorebeautifulworld 4 Posted August 25, 2014 Author Share Posted August 25, 2014 I specifically said the droid the version I said above. I did not say evernote was version. Just making sure there isn't any misunderstanding. so did a test with a new note so when i click the sync button on win7 on the top bar, it doesnt sync when i click the sync link at the left bottom corner on droid, it works so what's the likely cause of the problem then? Link to comment
Level 5* gazumped 11,666 Posted August 25, 2014 Level 5* Share Posted August 25, 2014 I'd blame a faulty interossiter. If the Android syncs but the Windows machine doesn't, it suggests that there's something amiss with the Windows machine. Link to comment
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