Joe M 1 Posted August 9, 2014 Share Posted August 9, 2014 I was running Evernote 5.?.0 when the auto update showed 5.5.3 available and I elected to do the normal update install. Got a message that IE and Outlook needed to be closed during install. I closed them and gave the installer the go. It said it could not close them automatically (!) and continued. I then got MsiInstaller error event 11316 "Product: Evernote v. 5.5.3 -- Error 11316. A network error occurred while attempting to read from the file: C:\Users\Joe\AppData\Local\Temp\Evernote.msi" followed by a Setup Error pop-up with the message "(.\Bootstrapper.cpp915) 0x643 Fatal error during installation". "Program Files (x86)\Evernote\Evernote is empty. I am running Win7 Home Premium 64 bit (current on hotfixes), Norton 360 (current). Outlook 2010, MSIE 11 (current), and Firefox 31 1) What went wrong?2) How do I get the current Windows Evernote on without losing my data? Thanks, Joe Link to comment
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