Lost years of notes.

[PleaseNote 1]

Evernote came loaded on my Fuji laptop about 6 years ago. While installing a plugin for FireFox and IE I got an entire new version of Evernote loaded to my hard drive. I thought cool. However, all my notes and the old version of Evernote, (2.something) was gone. I have all my backups... notes and databases. I try to import and it doesn't  happen. File extention wrong.  What to do? Any help would be appreciated.

 

[C6REW 416]

Hi,

 

You need to check you are logging in with the same name and password.

 

The information is kept in the cloud unless you have a premium account and created local Notebooks, it has nothing to do with what computer or version of Evernote you are using.

 

Regards

 

Chris

[BurgersNFries 2,407]

Evernote came loaded on my Fuji laptop about 6 years ago. While installing a plugin for FireFox and IE I got an entire new version of Evernote loaded to my hard drive. I thought cool. However, all my notes and the old version of Evernote, (2.something) was gone. I have all my backups... notes and databases. I try to import and it doesn't  happen. File extention wrong.  What to do? Any help would be appreciated.

If the version of Evernote you were using was 2.x, that is a different app than the current EN (version 5.x) which is Evernote the cloud service. As you can see, you have been using a very, very old version. You will need to submit a support ticket (see my sig) because your old 2.x database will need to be converted to a version 5.x database. And unless you upgrade to premium service, based upon current reports, it will be 2-3 weeks before you get a reply, if you get one at all. So you will need to then post your ticket number here, so a mod can flag it for EN staff.

[BurgersNFries 2,407]

Hi,

 

You need to check you are logging in with the same name and password.

 

The information is kept in the cloud unless you have a premium account and created local Notebooks, it has nothing to do with what computer or version of Evernote you are using.

 

Regards

 

Chris

The Evernote version does make a difference. OP says he was using 2.x which was a Windows only, non-cloud, early incarnation of the Evernote service of today.

[C6REW 416]

Thank you for correcting me Burgers,

 

That version was a bit before I started using Evernote.

 

Best regards

 

Chris