Jump to content

(Archived) Just won't launch on Win 7


Recommended Posts

After 3 days it just started again, without explanation.

Would love to know what happened to avoid/solve future problems.



I was happily using Evernote when suddenly it crashed and now will not launch on Win 7.

I have tried:

have tried v502, v 4627927
have tried reinstall.
have tried clean reinstall.
have tried manually deleting all evernote from drives & registry.
have tried run as admin
have tried run in compatible mode.


But the most frustrating part is I have not received a reply from support for 3 days!


The 'Live Chat' has no one available.

I paid for Premium thinking this would raise some sort of support level but nothing.



If anyone has a solution, suggestion, or direct contact with anyone in Evernote I'd really appreciate it!




Link to comment
  • Level 5*

Hmmn.  If you're happy for the moment I don't think its worth speculating on what might have caused the last problem.  Do have a look on the internet based Evernote - the web page - to make sure you can see all the notes you expect to see.  If so,  relax.  If not,  please post back here and we'll have a look.  The support system should work fairly quickly - you'll get a reference number within a few minutes,  and a response (weekdays,  US time) within a few days.  If you didn't get the reference,  send the details again.

Link to comment


This topic is now archived and is closed to further replies.

This topic is now closed to further replies.
  • Create New...