Dianne 0 Posted May 29, 2013 Posted May 29, 2013 I started Evernote 2 days ago on a Vista Laptop, with no other devices. When I try to clip, I get a message either to Sync, or to log in, which make no sense since I am logged in on my one Evernote device. Also, when I try to report the problem via the Support link, the problem submission never takes effect. Help.
Level 5* gazumped 12,222 Posted May 31, 2013 Level 5* Posted May 31, 2013 Hi and welcome to the forums. I run Evernote on Vista too. Exactly what does the message say? Presumably you're online when you see a web page and use a browser add-in to clip a selection or the whole page. If you're using Clearly, that's a separate app from Evernote, and it's asking for your Evernote login details so it can send the clip to your notes. -You're presumably aware that Evernote will keep the 'original' version of all your notes on their server as a backup for the copy that's kept on your laptop? You'll need to sync reasonably regularly to make sure you can see all your current notes.
Dianne 0 Posted June 2, 2013 Author Posted June 2, 2013 The message I get is: "A sync is required before any clipping can be done. Please use the Evernote application to sync then try clipping again." I do not know how to do that?Also, my husband does not have to sync when he clips to his Evernote using Mozilla or Chrome running on Vista.
Level 5 jbenson2 2,149 Posted June 2, 2013 Level 5 Posted June 2, 2013 Why not just sync and get rid of the message?Click Sync or F9
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