Snowal 0 Posted January 16, 2013 Share Posted January 16, 2013 Hi, Ive got a problem with Evernote forgetting my password on my PC. My account work perfectly on my Ipad but not on my comuter. Evernote tends to forget my password and forces me to reset my password everytime.Is there anybody who knows the answer why it is like this??Walth Link to comment
C6REW 416 Posted January 16, 2013 Share Posted January 16, 2013 Hi Walth,Not heard of that one. You will have wait for anew hours until some of the others on the other side of the pond get up.Best regardsChris Link to comment
Snowal 0 Posted January 16, 2013 Author Share Posted January 16, 2013 Hi Walth,Not heard of that one. You will have wait for anew hours until some of the others on the other side of the pond get up.Best regardsChrisThank you for your answer anyway.! Link to comment
Level 5* gazumped 11,657 Posted January 16, 2013 Level 5* Share Posted January 16, 2013 Hi Snowal - what's your OS and Evernote version? Depending on how many notes you have it might be easiest to close Evernote down completely, backup your database files elsewhere on your hard drive, uninstall Evernote and then reinstall via a new download. That ensures you get a clean re-install and (hopefully) fixes your problems, though if it's with a recent OS like W8 I wouldn't get your hopes up - I'm sure there are fixes we haven't found yet...If you do have a new OS I'd suggest raising a support ticket too, or you could try the chat line (see the support page) during daylight hours EST. Link to comment
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