(Archived) Web Clipper not working in Firefox (Mac)

fastdude · December 11, 2012

Web Clipper seems to be malfunctioning in Firefox. It works nominally in Safari, which I installed at the same time.

Attached are the two successive windows I get when invoking Web Clipper in Firefox.

The first is an EN sign in, which I get every time in Firefox. In Safari the sign-in window appeared just one time, and now it keeps me signed in.

The second is a totally blank rectangle. Nothing else happens

Suggestions?

fastdude · December 18, 2012

(Bump)

I will try to reinstall. Should I delete anything, or just install over what is there?

A reply will be welcomed.

jbignert · December 18, 2012

One thing we've noticed is that the failure to stay logged in may be caused by your system clock being off. That mostly affected Windows user though.

You may want to try this Firefox beta build 5.4.1 and see if that fixes is.

Sorry for late reply.

fastdude · December 19, 2012

Reinstalling did the trick: remove current copy, then install new.

As for the beta you suggested, that appears to be for Windows only, and I'm on a Mac.

Thanks!

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