(Archived) HELP: Evernote will not open. Best course of action to resolve this & not lose current data?

[Steve_S 3]

Operating system: Mac OS X 10.6.8

Evernote: latest version

During a routine copy and paste, Evernote crashed. Upon restarting the program, it no longer opens. I rebooted my operating system and tried to relaunch the program but I'm still unable to get it to open.

What is the recommended course of action in a situation like this?

Should I download the program from evernote.com and overwrite the existing corrupted file or is there some other solution that might resolve this more efficiently?

[JMichaelTX 4,117]

You may want to submit a support ticket at support.evernote.com.

[Steve_S 3]

Thanks for your response. Unfortunately, their server is being updated so that's not an option to use right now.

Just thought that someone here might be of assistance in lieu of technical support.

[Steve_S 3]

Catastrophe averted.

It seems that Evernote just required a very long start-up process to recover from its severe crash. Upon 'getting back up' it dutifully composed a certified crash report (which I sent off) and went into its standard operation mode as it previously had done before the major crash.