(Archived) New version processing dies

[awhazlett 0]

This morning I installed and tried to restart the latest mac version of Evernote, but it is hanging, then becoming totally unresponsive:

https://skitch.com/andrewhazlett/rhkbq/evernote

Is it my fault, or Evernote's?

[awhazlett 0]

Oddly, this problem seems to have resolved itself after several attempts/reloads/restarts.

[PhotoBlogStop 0]

Same problem here. After killing the process and trying about 4 more time I finally gave up on the upgrade. As a resolution, I used AppZapper to uninstall Evernote, then I downloaded and installed the latest version. Works fine now.

[staffochi 0]

Same issue here.

[staffochi 0]

Also, the "send report" dialog doesn't dismiss when i hit send, so i don't know if it's going through or not.

[staffochi 0]

Downloading the full installer and installing over the borked installation works fine. No app zap required.

[jsulmer 0]

Same problem here, hangs and is completely unresponsive. Report screen doesn't seem to send report, either. I'm on a new model Macbook Pro. Tried deleting and reinstalling, no luck, same issues.

[maxcold 0]

same issue, reinstall didn't help

[Frode 0]

I was stuck on the same thing. Restarted computer, same thing. Force quit Evernote and restarted a few times, suddenly it started processing.

After finishing all my notes are there, but I'm not sure they've actually been processed properly, because auto zoom is broken.

Edit: What I meant to say was that I don't know if auto zoom is simply broken in this version, or if it's because of the processing issues that it doesn't work anymore.

[jstillwa 0]

Ditto. Obviously some bug going on. Is there a bugzilla or anything for Evernote?

[hamstu 0]

Having the same problem. Tried Force Quit a few times, still not working.

[Metrodon 2,184]

Ditto. Obviously some bug going on. Is there a bugzilla or anything for Evernote?

No, but if you are still having a problem then you can open a support case at http://www.evernote.com/about/contact/support/#inquiry

[ronchung 0]

Seems you need to make sure you have the default Python v2.6 (from Apple).

I had upgraded to Python v2.7 for my own development purposes.

From what I am guessing, it was ***** up with Evernote "conversion processing" Python scripts.

Try to revert back to previous version of Python (python26-apple) for OSX 10.6 (snow leopard) in my case.

[amakker 0]

Please file a support ticket

thank you