Issues with updating my Evernote version on PC

[JavedKhan 0]

I performed an update on my PC and when I signed in again, the Evernote website and local app assumed I was a new customer, and I could not see any of my old notes.  I submitted a ticket but only got a generic email back. Please help, these are many years of precious notes. How do I restore all of my notes?

[gazumped 11,697]

Hi.  The usual cause is an incorrect login (the whole account is suddenly blank) - log out,  and try again.  Worst case - go to Evernote.com in a browser and use the 'forgot password' option,  or contact Support