Can't login anymore | "No connection" error

[rene75 1]

Hi there,

After resetting my password (as I forgot the previous one), I log out from the app, then tried to login with my new password.

But now I can't login on the app anymore, as a "No Connection" error is shown every time I try to login. This happens either the app is connected by WiFi or 4G, as shown on the images attached to this thread. I have no connections issues other than with the Evernote app. All other apps are working w/out issues either using WiFi or 4G. Also have tried using different WIFis to test/verify if there's some issue connecting to your service, but the same happens on every WiFi I try to get connected.

I can perfectly login into my account by web (using a browser ), so this proves my credentials (username and password) are correct. Also already tried clearing the cache and reinstalling the app, but this didn't help at all.

The Evernote app version installed is 10.79.1 

Any ideas how to solve this?

[gazumped 12,078]

Hmmn.  Odd.  Maybe uninstall the app / restart the phone / re-download and reinstall?

[rene75 1]

Hi there, thanks for trying to help me. Unfortunately as stated on 1st post, already tried that:

37 minutes ago, rene75 said:

Also already tried clearing the cache and reinstalling the app, but this didn't help at all.

Now following your advice, also tried restarting the phone, but that didn't help either to solve this connectivity issue! 

Also set on the phone "unrestricted data usage" for this app, but nothing helps to solve this annoying issue so far.

[rene75 1]

Problem solved, I found the culprit. Don't know how didn't think on that before.

My ad blocker app that's installed on my phone was surely restricting or blocking the connections with your api or domain.

Thanks anyway for trying to help me out. Greetings!