Trouble saving email from outlook 365 - Internal Error. Please. Try again and contact the evernote support

[jlingo 0]

All a sudden I'm unable to save email directly to my evernote.. 

From Outlook for Macos

From Outlook for iPhone problem persisted.

From Outlook for Android problem persisted.

Both came with: Internal error. Please, try again and contact the Evernote Support. 

Any solution to this problem? 

Thank you in advance,

[Tapierce 0]

I’m having the same exact issue.

[VasGR 0]

Me, too, and at around the same time. It is having a real impact on my work. I have written to Evernote support, and they are unresponsive. As a long-time premium customer, it's very disappointing to see customer care completely lacking.

[Sudden 0]

Same problem, any solution?

[Dave-in-Decatur 4,014]

There is a long thread on this known issue; here's a link to the latest post there, which reports it as solved (as do several other recent posts):

 

[Thomas Alongi 6]

Hi, everyone!

I have this issue, too, but only when trying to send an MS Outlook Group email to Evernote, i.e. when I'm in the Group folder versus my standard inbox. The add-in works great when I work out of the inbox or one of its subfolders.

Also, and perhaps related to that, I have noticed that the option itself (to send to Evernote) doesn't appear by default. I have to go into Customize and check off the box to use Evernote that way. When I'm in my normal inbox, the Evernote add-in pops up with all the other apps, such as OneNote, etc. So, I wonder if this problem is connected to Admin security settings related to Groups.

Hopefully, this will help with debugging!

All my best,

Tom

Ps. Here is the error message I receive!  ⤵️