An issue with clipping emails from Outlook to Evernote

[lesleyBE 0]

Clipping an e-mail from Outlook for Mac with the add-in for Evernote results in an error

"Internal error. Try again and contact Evernote support"

 

My set-up

• MacBook Pro, M2 processor, MacOS 14.3.1 (23D60)
• Outlook for Mac, version 16.82.1
• Evernote: 10.78.2-mac-ddl-public (20240227143346)
• Evernote add-in: Version:1.10

The log: 

[5-3-2024 10:54:45] restUrl: https://outlook.office.com/api

[5-3-2024 10:54:45] ewsUrl: https://outlook.office365.com/EWS/Exchange.asmx

[5-3-2024 10:54:45] gaValue:   outlook

[5-3-2024 10:54:45] roamingSettings save async

[5-3-2024 10:54:45] clipOutlookMailExtended failed: {"msg":"method with the requested number of arguments not found (session may have timed out)","code":591}

[5-3-2024 10:54:45] clipOutlookMail failed: {"msg":"method with the requested number of arguments not found (session may have timed out)","code":591}

[5-3-2024 10:54:45] Interne foutmelding. Probeer het opnieuw en neem contact op met Evernote support.

[5-3-2024 10:54:45] Clip aborted, reason:   {"msg":"method with the requested number of arguments not found (session may have timed out)","code":591}

 

 

[Namtrah GuoD 0]

[Namtrah GuoD 0]

I have the same issue. I work on an MacBook Pro 16" and am using MS Outlook for Mac, Version 16.83, License: Microsoft 365 Subscription.

[Mark Machulcz 0]

Same issue. I get the same error message on the MAC and iPhone. 

[Zero00 0]

So, I have been looking at the forums and I have this same issue here, but I cant help but see the other threads about authenticating or starting problems of the Outlook addon.  I have multiple users that cannot get this addon to work and we are getting the same error.  We are on Windows 11 and V2308 outlook (Semi-Annual Enterprise channel)

[BradVin 0]

Hello, We are seeing the same error. 2024-03-07_20-03-44.pdf2024-03-07_20-03-44.pdf2024-03-07_20-03-44.pdf Has Evernote support acknowledged it as of yet?

Thank you.

[Dave-in-Decatur 4,006]

There is a long thread on this known issue; here's a link to the latest post there, which reports it as solved (as do several other recent posts):

 

[Namtrah GuoD 0]

Bravo!!

With gratitude ...