Steve Relyea 0 Posted March 1 Share Posted March 1 When I try to open a note when the Fold 5 is in open mode, Evernote crashes. Every time. Rebooting doesn't help. Link to comment
Level 5 Dave-in-Decatur 3,985 Posted March 2 Level 5 Share Posted March 2 Hi, and welcome to the forums. Take a look around the previous threads--this has been reported before, I think. Fold devices seem to be particularly problematic. You can go to the Support option in Settings to report the problem. Link to comment
Msheel98 0 Posted March 11 Share Posted March 11 I have the same issue. I can't even submit a report. I did not find fixes anywhere else Link to comment
rrbarcarse 0 Posted March 12 Share Posted March 12 Have the same issue 5 months now.. Link to comment
Steve Relyea 0 Posted March 12 Author Share Posted March 12 It seems odd to pay a subscription for a product that doesn't work on your phone. And Samsung Galaxy phones are fairly common...it's not like a small company with very few phones on the market. All other apps work on the Galaxy Fold 5, so why can't Evernote figure out how to fix it? Link to comment
rrbarcarse 0 Posted March 12 Share Posted March 12 Yes, very annoying. Paying premium for the phone and for Evernote and it's upsetting that it doesn't work as intended. Had to do some workaround. It works if i have it side by side (2 apps) or multiple, or rotate the phone landscape vs portrait and it doesn't crash. But if I open evernote fullscreen it crashes immediately. I bought Z Fold 5 with sPen because I planned to use it a lot with Evernote. Been loyal Evernote user and didn't even looked at another app, now I am starting to look into alternatives. Link to comment
Level 5 Dave-in-Decatur 3,985 Posted March 13 Level 5 Share Posted March 13 Since this seems to be a widespread problem, I hope everyone who encounters it will report it to Evernote support if they are able. In the app (if you can keep it working!): Settings > Support; online: https://www.evernote.com/SupportLogin.action. If all else fails: feedback@evernote.com. Link to comment
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