I paid the tariff for a year, but I didn't get access

[Shichkoff 0]

Good afternoon I have been using the service for 10 years. Today I found out that now I have to pay for the account in order to continue using it, because I already have more than 50 notes. I agreed. Made this one through iTunes. The payment went through, I have all the receipts, but my account status has not changed. I wrote letters, wrote to the bot, nothing helps. I followed all the support instructions, but still did not gain access to the service. WHAT SHOULD I DO?

[PinkElephant 8,189]

Use the ticket types Account or Payment&Billing until subscribed.

Evernote Support Ticket:

 

https://help.evernote.com/hc/en-us/requests/new