error message is: "Can't connect to server

[fabri990 0]

Hi, please someone could help me about this error I received after reinstalling Evernote for Win?

I'm running Evernote ver 6.4.2.3788 on Win 7 and the error message is: "Can't connect to server. Please try again later"

The android app i running well.

thanks in advance

fabrizio

 

Here the log

Log opened on 2024/01/26 18:23:00 (UTC+1:00)

18:23:00 [2404] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
18:23:00 [2404] Evernote for Windows 6.4.2.3788 (303788) Public
18:23:00 [2404] Client info: Evernote Windows/303788 (en-US, DDL); Windows/6.1.7601 Service Pack 1 (Win64);
18:23:00 [2404] Common Editor: ce-1.0.29.918-develop-win (4d4613b4615395ea068d7fef3f90fa9549dda498)
18:23:00 [2404] Bootstrap info: Evernote (loadedLastUsed)
18:23:01 [12356] Requesting bootstrap info from "www.evernote.com" (en-US)
18:23:01 [12356] 0% Connecting to www.evernote.com/edam/user
18:23:02 [12356] 0% HTTP request failed, code: 403, error: Forbidden
18:23:02 [12356] Bootstrap info: request to "www.evernote.com" failed, error: timeout
18:23:02 [2404] Could not retrieve fresh bootstrap info, assuming service host "www.evernote.com"
18:23:02 [2404] Setting the service host to "www.evernote.com"
18:23:02 [9180] Requesting OpenID availability: https://www.evernote.com/openid/enabled
18:23:02 [9180] Received unexpected status in response to OpenId availability
18:23:02 [9180] * request: https://www.evernote.com/openid/enabled
18:23:02 [9180] * status: 403
18:23:16 [2404] 0% Connecting to www.evernote.com/edam/user
18:23:16 [2404] 0% HTTP request failed, code: 403, error: Forbidden

 

[PinkElephant 8,121]

Your client is outdated. Server syncing is stopped and will not be working any more.

Your notes are safely stored on the server. You can access it under Windows 7 using the web client in a browser.

To install EN version 10 you need to run at least Windows 10.

If you have local (unsynced) notebooks, you need to take care of them before erasing anything. You need to export them to ENEX to be able to import to the server, or to another app.