raffee 0 Posted January 24 Share Posted January 24 I was sent a mandatory password reset from Evernote. Followed the prompts and and apparently correctly reset my password. But it turns out that the rest only works for logging into my account through my browser (Google Chrome). Previously I only used EN through my Windows Desktop app. But now I am unable to log in through the app, getting a message that says the password is wrong. My old password also does not work. I have tried logging out and logging back in from my browser. I then rebooted and tried starting over with a new password reset, but just get stuck in a repeating loop of messages that say password is incorrect and asking me to go through password reset. Can anyone help? Thanks much in advance. Link to comment
Level 5* gazumped 12,076 Posted January 25 Level 5* Share Posted January 25 Hi. What version of Windows do you have? Can you see what version of Evernote it is? Have you tried uninstalling your Evernote app and reinstalling? Link to comment
my20 0 Posted February 7 Share Posted February 7 Hi, I have the exact same problem... Did you find a solution? I've already uninstalled and reinstalled the app Link to comment
Level 5* gazumped 12,076 Posted February 7 Level 5* Share Posted February 7 9 hours ago, my20 said: Hi, I have the exact same problem... Did you find a solution? I've already uninstalled and reinstalled the app Windows and Evernote versions? Link to comment
raffee 0 Posted February 8 Author Share Posted February 8 Windows 10 Pro, 22H2 Evernote 10.65 Uninstalling and reinstalling did not help. Link to comment
mackid1993 1,295 Posted February 9 Share Posted February 9 Have you tried resetting the password on the Evernote website? Link to comment
Level 5* gazumped 12,076 Posted February 9 Level 5* Share Posted February 9 ...and updating to 10.75? 1 Link to comment
HV1 0 Posted February 17 Share Posted February 17 I have the same problem. I tried uninstalling app, reset Evernote password -- neither fixes the issue. I have latest IOS on iphone & using latest version of Scannable from AppStore. I seems like something recently broke in Scannable because I didn't have this problem before a few weeks ago. Link to comment
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