Stephen Strydom 0 Posted January 22 Share Posted January 22 Hi, I inadvertently clicked on an upgrade offer (which was driving me crazy popping up every 2 seconds on my desktop) I tried to go back to the Personal Subscription (paid for the year) which I am very happy with. I downgraded but received no confirmation and I see I am still on the Professional plan. Please show me how to fix this. Also I want to remove the autorenewal on this account as I have not had good experiences with auto renewal. Please help. Thanks Stephen Strydom Link to comment
Level 5* Solution gazumped 12,076 Posted January 22 Level 5* Solution Share Posted January 22 Hi. To get back to personal now, rather than at your next subscription renewal, you need to contact Support - we're mainly other users here... 1 Link to comment
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