Ilya V. 0 Posted January 20 Share Posted January 20 Renewed my subscription one day late, but did it as usual via the App Store (iOS), the subscription is listed as active after payment in the store, but in the App Store (iOS) evernote app itself there are no active subscriptions. As a result instead of subscription professional only basic works Link to comment
Level 5* gazumped 11,709 Posted January 22 Level 5* Share Posted January 22 Hi. Please check with the App Store to make sure your subscription has been processed Link to comment
Ilya V. 0 Posted January 26 Author Share Posted January 26 Hi. Sure, I checked it out - everything went OK. Maybe the problem is that the payment went through the day after the end of the previous subscription and there was a technical issue. I need to write to support, but there is no mail in their public sources. Maybe you have one? Thanks Link to comment
Level 5* gazumped 11,709 Posted January 26 Level 5* Share Posted January 26 4 hours ago, Ilya V. said: Maybe you have one? Sure - use https://help.evernote.com/hc/en-us/requests/new?guest=true - and issue type "Account" Link to comment
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