br_random 1 Posted January 18 Share Posted January 18 Hello, When I logged in the new interface, I faced multiple issues with text formatting. And now I have to buy a subscription to chech if I can restore the original text. For example: Now: 7-Zip 19.00 x64Prereqs: NoFTA: NoShortcuts: 1/2Explorer Context Menu Should be like this: 7-Zip 19.00 x64 Prereqs: No FTA: No Shortcuts: 1/2 Explorer Context Menu It's a simple example, but I was storing content scripts content and now they are totally unreadable. How to restore notes to stage before the new update? Thanks Link to comment
Level 5* gazumped 12,049 Posted January 18 Level 5* Share Posted January 18 Hi. As I understood it, free users with more than 50 notes and 1 notebook should still be able to see and edit their notes. What happens when you try? If you see an 'update now!' message is there a 'continue to...' option somewhere? Link to comment
br_random 1 Posted January 18 Author Share Posted January 18 I have 4 notes only and I can edit my notes, but the problem is that during site visual update text formatting in my note was broken. I could try to buy a subscription to revert the note and check formatting, but I don't want actually. It's not my fault that formatting is gone. Link to comment
Level 5* gazumped 12,049 Posted January 18 Level 5* Share Posted January 18 If you're arguing that you want to use Note History without paying a subscription, you need to have that conversation with Support. We're mainly other users around here. The example you quoted is fairly easy to fix by simple editing, but I guess if you had a lot of content affected that way it could take a while to correct. Link to comment
br_random 1 Posted January 18 Author Share Posted January 18 I saw moderators in other themes, so I thought that developers look into the bugs and support could help. I haven't found a way how to connect to Support team. If you know where I could send this issue, I would appreciate that. My example is simple to fix, but content of powershell scripts which I stored now is almost in one line and it's more difficult to restore. If it was my mistake I didn't argue of cource. Evernote dissapointed me the second time. Link to comment
br_random 1 Posted January 18 Author Share Posted January 18 (edited) I found how to submit a request to Support. Let's see. No, it's just an article to read, no way to sent a ticket. Edited January 18 by br_random Link to comment
Level 5* gazumped 12,049 Posted January 18 Level 5* Share Posted January 18 Yes - one of the other benefits of subscribing is access to email support. Try https://help.evernote.com/hc/requests/new and look for the 'guest' option instead of logging in. 1 Link to comment
br_random 1 Posted January 18 Author Share Posted January 18 Tried as a guest, no additional buttons or links, same as when I logged in. @gazumped Thank you for your support 1 Link to comment
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