br_random 1 Posted January 18, 2024 Posted January 18, 2024 Hello, When I logged in the new interface, I faced multiple issues with text formatting. And now I have to buy a subscription to chech if I can restore the original text. For example: Now: 7-Zip 19.00 x64Prereqs: NoFTA: NoShortcuts: 1/2Explorer Context Menu Should be like this: 7-Zip 19.00 x64 Prereqs: No FTA: No Shortcuts: 1/2 Explorer Context Menu It's a simple example, but I was storing content scripts content and now they are totally unreadable. How to restore notes to stage before the new update? Thanks
Evernote Expert gazumped 12,642 Posted January 18, 2024 Evernote Expert Posted January 18, 2024 Hi. As I understood it, free users with more than 50 notes and 1 notebook should still be able to see and edit their notes. What happens when you try? If you see an 'update now!' message is there a 'continue to...' option somewhere?
br_random 1 Posted January 18, 2024 Author Posted January 18, 2024 I have 4 notes only and I can edit my notes, but the problem is that during site visual update text formatting in my note was broken. I could try to buy a subscription to revert the note and check formatting, but I don't want actually. It's not my fault that formatting is gone.
Evernote Expert gazumped 12,642 Posted January 18, 2024 Evernote Expert Posted January 18, 2024 If you're arguing that you want to use Note History without paying a subscription, you need to have that conversation with Support. We're mainly other users around here. The example you quoted is fairly easy to fix by simple editing, but I guess if you had a lot of content affected that way it could take a while to correct.
br_random 1 Posted January 18, 2024 Author Posted January 18, 2024 I saw moderators in other themes, so I thought that developers look into the bugs and support could help. I haven't found a way how to connect to Support team. If you know where I could send this issue, I would appreciate that. My example is simple to fix, but content of powershell scripts which I stored now is almost in one line and it's more difficult to restore. If it was my mistake I didn't argue of cource. Evernote dissapointed me the second time.
br_random 1 Posted January 18, 2024 Author Posted January 18, 2024 (edited) I found how to submit a request to Support. Let's see. No, it's just an article to read, no way to sent a ticket. Edited January 18, 2024 by br_random
Evernote Expert gazumped 12,642 Posted January 18, 2024 Evernote Expert Posted January 18, 2024 Yes - one of the other benefits of subscribing is access to email support. Try https://help.evernote.com/hc/requests/new and look for the 'guest' option instead of logging in. 1
br_random 1 Posted January 18, 2024 Author Posted January 18, 2024 Tried as a guest, no additional buttons or links, same as when I logged in. @gazumped Thank you for your support 1
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