how to contact Evernote support?

[SteveMiami 0]

I have a new problem starting my Evernote desktop client. It is probably a corrupted database on my Windows 10 PC.

This is the error shown in the attached file.

When I bring up Evernote web on my desktop browser, it is all OK.

I uninstall Evernote desktop, and reinstall Evernote, yet the problem persists.

How do i contact Evernote support to resolve this problem?

Thanks,

Steve in Miami

[gazumped 11,697]

Hi.  The fix is here - 

To fix occasional errors with installs or updates on laptops or desktops - plus issues with speed or lag or corrupted data.

1 - Make sure your notes are synced up to date

2 - Exit Evernote (if you can) / delete data from device

3 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win)

4 - Power device off / allow 10 seconds / power back on

5 - Download latest Evernote from Evernote.com

6 - Reinstall. It will take a little while for the app to be fully operational

Additional Checks:

Verify Evernote's Hardware Acceleration is set to ON - go to Tools > Settings > Preferences > Application and scroll to the bottom. The "hardware acceleration disabled" box should be UNticked, but if you're having issues change that setting and restart the device. (Come back and change it again if that doesn't help!)

If you have any issues deleting Evernote data, see: https://help.evernote.com/hc/en-us/articles/1500004231762-Remove-Evernote-data-from-your-Mac-or-Windows-device

Support here: https://help.evernote.com/hc/requests/new