Dan Miller 0 Posted November 7, 2023 Share Posted November 7, 2023 App doesn't open and advises 'Evernote Quit Unexpectedly' and provides this report. Please advise: ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Evernote [83906] Path: /Applications/Evernote.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 10.64.5 (20231025132339) App Item ID: 406056744 App External ID: 860971558 Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-11-07 12:38:51.1448 +0000 OS Version: macOS 14.0 (23A344) Report Version: 12 Anonymous UUID: 45C23606-01A9-1A41-81C8-0D39B031BE24 Sleep/Wake UUID: FC190744-A640-465B-9561-B2B38DA64DDD Time Awake Since Boot: 230000 seconds Time Since Wake: 18375 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x000000018e73105c Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [83906] Application Specific Signatures: SYSCALL_SET_PROFILE Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_secinit.dylib 0x18e73105c _libsecinit_appsandbox.cold.7 + 84 1 libsystem_secinit.dylib 0x18e7301e0 _libsecinit_appsandbox + 1784 2 libsystem_trace.dylib 0x181c8a6d8 _os_activity_initiate_impl + 64 3 libsystem_secinit.dylib 0x18e72fa94 _libsecinit_initializer + 80 4 libSystem.B.dylib 0x18e7466c4 libSystem_initializer + 260 5 dyld 0x181bc55c8 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const::$_0::operator()() const + 168 6 dyld 0x181c0a920 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340 7 dyld 0x181bfdc60 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 496 8 dyld 0x181ba52fc dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 300 9 dyld 0x181bfcc98 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192 10 dyld 0x181c0a434 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516 11 dyld 0x181bc1798 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 448 12 dyld 0x181bcb488 dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 44 13 dyld 0x181be6958 dyld4::APIs::runAllInitializersForMain() + 84 14 dyld 0x181ba9f34 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3192 15 dyld 0x181ba8f44 start + 1948 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000000000000003f x1: 0x000000018e731ad5 x2: 0x0000000000000000 x3: 0x000000016f906f2f x4: 0x0000000000000000 x5: 0x000000016f906e90 x6: 0x0000000000000029 x7: 0x0000000000000f80 x8: 0x00000001d8232cf8 x9: 0x000000018e731ad6 x10: 0x0000000000000200 x11: 0x000000016f906a00 x12: 0x0000000000000000 x13: 0x000000000000000e x14: 0x0000000130100000 x15: 0x0000000004000003 x16: 0x0000000181d3ccc0 x17: 0x00000001e2419688 x18: 0x0000000000000000 x19: 0x000000016f906ef0 x20: 0x0000000000000001 x21: 0x0000000130004160 x22: 0x0000000130004bc0 x23: 0x00000001300050d0 x24: 0x0000000130004f40 x25: 0x000000018e731db0 x26: 0x0000000000000000 x27: 0x0000000000000001 x28: 0x000000018e731df4 fp: 0x000000016f906eb0 lr: 0x407080018e731048 sp: 0x000000016f906e90 pc: 0x000000018e73105c cpsr: 0x60001000 far: 0x00000001d8232cf8 esr: 0xf2000001 (Breakpoint) brk 1 Binary Images: 0x112430000 - 0x119f8ffff com.github.Electron.framework (*) <4c4c44ad-5555-3144-a17f-75a1dea42686> /Applications/Evernote.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework 0x100e04000 - 0x100fe3fff libffmpeg.dylib (*) <4c4c4465-5555-3144-a19a-563fa6389109> /Applications/Evernote.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libffmpeg.dylib 0x1004f4000 - 0x1004f7fff com.evernote.Evernote (10.64.5) <4c4c447a-5555-3144-a114-1a9cbce5709e> /Applications/Evernote.app/Contents/MacOS/Evernote 0x18e72f000 - 0x18e731ffb libsystem_secinit.dylib (*) <1c92cd80-54e6-3e70-bb3c-7264a160ad7c> /usr/lib/system/libsystem_secinit.dylib 0x181c83000 - 0x181c9dfff libsystem_trace.dylib (*) <4af0ea7d-e9f4-30e7-914d-fb292edb7f37> /usr/lib/system/libsystem_trace.dylib 0x18e745000 - 0x18e746fff libSystem.B.dylib (*) <f0a54b2d-8751-35f1-a3cf-f1a02f842211> /usr/lib/libSystem.B.dylib 0x181ba3000 - 0x181c36873 dyld (*) <ffd8ab66-c9ab-31df-ab80-3a3dff367ddd> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x181d3b000 - 0x181d71fff libsystem_malloc.dylib (*) <00379936-c90e-3d9d-a569-3f97338f1472> /usr/lib/system/libsystem_malloc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.8G resident=0K(0%) swapped_out_or_unallocated=1.8G(100%) Writable regions: Total=42.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=42.9M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 Kernel Alloc Once 32K 1 MALLOC 28.1M 13 MALLOC guard page 96K 6 STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 32K 1 __AUTH 3129K 524 __AUTH_CONST 38.9M 778 __CTF 824 1 __DATA 19.8M 769 __DATA_CONST 44.5M 789 __DATA_DIRTY 2854K 314 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 891.1M 4 __OBJC_RO 70.6M 1 __OBJC_RW 2153K 1 __TEXT 928.2M 806 dyld private memory 4384K 4 shared memory 32K 2 =========== ======= ======= TOTAL 2.0G 4019 ----------- Full Report ----------- {"app_name":"Evernote","timestamp":"2023-11-07 12:38:54.00 +0000","app_version":"10.64.5","slice_uuid":"4c4c447a-5555-3144-a114-1a9cbce5709e","adam_id":"406056744","build_version":"20231025132339","platform":1,"bundleID":"com.evernote.Evernote","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.0 (23A344)","roots_installed":0,"name":"Evernote","incident_id":"646A2C80-BBDD-49A9-B51E-B463B21ED6AF"} { "uptime" : 230000, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro18,1", "coalitionID" : 69648, "osVersion" : { "train" : "macOS 14.0", "build" : "23A344", "releaseType" : "User" }, "captureTime" : "2023-11-07 12:38:51.1448 +0000", "codeSigningMonitor" : 1, "incident" : "646A2C80-BBDD-49A9-B51E-B463B21ED6AF", "pid" : 83906, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-11-07 12:38:51.0630 +0000", "procStartAbsTime" : 5568127725414, "procExitAbsTime" : 5568128846919, "procName" : "Evernote", "procPath" : "\/Applications\/Evernote.app\/Contents\/MacOS\/Evernote", "bundleInfo" : {"CFBundleShortVersionString":"10.64.5","CFBundleVersion":"20231025132339","CFBundleIdentifier":"com.evernote.Evernote"}, "storeInfo" : {"storeCohortMetadata":"10|date=1687768200000&sf=143444&pgtp=Search&pgid=osx&prpg=Genre_25206&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=2","itemID":"406056744","deviceIdentifierForVendor":"10A2A6EE-6376-5852-A5D0-0F67E41EAE14","thirdParty":true,"softwareVersionExternalIdentifier":"860971558"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.evernote.Evernote", "crashReporterKey" : "45C23606-01A9-1A41-81C8-0D39B031BE24", "responsiblePid" : 83896, "codeSigningID" : "com.evernote.Evernote", "codeSigningTeamID" : "Q79WDW8YH9", "codeSigningFlags" : 570442241, "codeSigningValidationCategory" : 4, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"AgAAkEKoKpHgAxOqAQCBUjEBAJQI2CSwCOEzkQkAAJApWSuREyUAqQ==","atPC":"IAAg1AgAAJAI8SSRCdgksCh9BvkgACDUfyMD1f\/DANH0TwGp\/XsCqQ=="}, "wakeTime" : 18375, "sleepWakeUUID" : "FC190744-A640-465B-9561-B2B38DA64DDD", "sip" : "enabled", "exception" : {"codes":"0x0000000000000001, 0x000000018e73105c","rawCodes":[1,6684872796],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":83906}, "os_fault" : {"process":"Evernote"}, "asiSignatures" : ["SYSCALL_SET_PROFILE"], "extMods" : 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: "arm64e", "base" : 6684954624, "size" : 8192, "uuid" : "f0a54b2d-8751-35f1-a3cf-f1a02f842211", "path" : "\/usr\/lib\/libSystem.B.dylib", "name" : "libSystem.B.dylib" }, { "source" : "P", "arch" : "arm64e", "base" : 6471430144, "size" : 604276, "uuid" : "ffd8ab66-c9ab-31df-ab80-3a3dff367ddd", "path" : "\/usr\/lib\/dyld", "name" : "dyld" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" }, { "source" : "P", "arch" : "arm64e", "base" : 6473101312, "size" : 225280, "uuid" : "00379936-c90e-3d9d-a569-3f97338f1472", "path" : "\/usr\/lib\/system\/libsystem_malloc.dylib", "name" : "libsystem_malloc.dylib" } ], "sharedCache" : { "base" : 6470680576, "size" : 4012523520, "uuid" : "7906534c-5d2b-3ba8-b9c6-93a5cf1b7b50" }, "vmSummary" : "ReadOnly portion of Libraries: Total=1.8G resident=0K(0%) swapped_out_or_unallocated=1.8G(100%)\nWritable regions: Total=42.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=42.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nKernel Alloc Once 32K 1 \nMALLOC 28.1M 13 \nMALLOC guard page 96K 6 \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 32K 1 \n__AUTH 3129K 524 \n__AUTH_CONST 38.9M 778 \n__CTF 824 1 \n__DATA 19.8M 769 \n__DATA_CONST 44.5M 789 \n__DATA_DIRTY 2854K 314 \n__FONT_DATA 2352 1 \n__INFO_FILTER 8 1 \n__LINKEDIT 891.1M 4 \n__OBJC_RO 70.6M 1 \n__OBJC_RW 2153K 1 \n__TEXT 928.2M 806 \ndyld private memory 4384K 4 \nshared memory 32K 2 \n=========== ======= ======= \nTOTAL 2.0G 4019 \n", "legacyInfo" : { "threadTriggered" : { "queue" : "com.apple.main-thread" } }, "logWritingSignature" : "f765dadebd4c538a3b97cfb5e2abb7ec8e5769ed", "trialInfo" : { "rollouts" : [ { "rolloutId" : "6434420a89ec2e0a7a38bf5a", "factorPackIds" : { }, "deploymentId" : 240000011 }, { "rolloutId" : "5fb4245a1bbfe8005e33a1e1", "factorPackIds" : { }, "deploymentId" : 240000021 } ], "experiments" : [ ] } } Model: MacBookPro18,1, BootROM 10151.1.1, proc 10:8:2 processors, 16 GB, SMC Graphics: Apple M1 Pro, Apple M1 Pro, Built-In Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online Display: HP 2310, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online Display: VE228, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online Memory Module: LPDDR5, Samsung AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Aug 8 2023 04:27:44 version 20.10.1062.3.8.7.162 FWID 01-8e237e8f AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: USB 10/100/1000 LAN, Ethernet, en7 Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.0 Hub USB Device: USB3.0 Hub USB Device: USB 10/100/1000 LAN USB Device: USB2.0 Hub USB Device: USB2.0 Hub USB Device: USB 2.0 BILLBOARD USB Device: USB31Bus USB Device: USB2.0 HUB USB Device: Billboard USB Device: GENERAL WEBCAM Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Link to comment
Level 5 PinkElephant 8,165 Posted November 7, 2023 Level 5 Share Posted November 7, 2023 We are not support, and posting this stuff doesn’t do anything but making the thread unreadable. Log out, quit the app, uninstall USING APPCLEANER. The regular uninstall is not enough. Restart the Mac, download a fresh installer from the EN website. Install, open, log in. Should work now. Link to comment
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