Jump to content
  • 0

Latest Update Deletes Notes Content


padunka

Idea

Posted

Today, Sep 28, 2023, I updated to the newest Windows desktop version (10.62.3) of Evernote when I received the on-screen prompt. When I reopened Desktop Evernote after the update, a large portion (approximately 2/3) of a critical note (the one I have been most recently working on) was missing. I attempted to "RESTORE" from a previous version but the same content was missing even though I requested a restore from a couple of days ago. I (fortunately was able do a copy / paste of the content from the last version of my note edited, that happened to be open on another device (a Chromebook) I was able to recover the missing data.  So something is majorly wrong with this update and it seems to populate the error into back-up copies of notes.

1 reply to this idea

Recommended Posts

  • 0
  • Level 5
Posted

Welcome to the forums. This update was supposed to fix missing content issues, so yikes. Two suggestions: there is now a v. 10.62.5 available from https://evernote.com/download, which might help. Second, it would be a good idea to report this to Evernote support: https://help.evernote.com/hc/en-us/requests/new. Glad you were able to recover your data.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...