Lost all my notes August 2023

[janeo8760 0]

Hi,

I recently went in to Evernote to look at one of my notes and all of my notes are gone.

I was getting a message over the last month about a free trial and blew it off! Clearly I should have paid attention.

 I had a ton of notes in there. One of which was the carb counts for my most frequent foods. I am a type 1 diabetic and used Evernote to keep the list.

is there anyway of getting these back?

 

thank you

jane

[gazumped 11,685]

Hi.  Usual cause of 'lost' notes is inadvertently logging in with the wrong details and creating a new account.  Try logging out and back in again - carefully.  If you see the trial offer,  just choose 'skip trial' to proceed.

[janeo8760 0]

I did that and no difference 

[gazumped 11,685]

44 minutes ago, janeo8760 said:

I did that and no difference 

OK - try signing in through Evernote.com,  but use the 'forgot password' link.  If that doesn't work you need to contact Support via https://help.evernote.com/hc/en-us/requests/new?guest=true use 'Account' in the drop-down.