Dave Dycher 0 Posted July 16, 2023 Share Posted July 16, 2023 Long term user and traditionally a solid fan. Have the App across my Apple platform. But just recently I have repeated cases where I lose hours of work as the notes dont synch and I go back to the note only to find my work from the session has been lost. Recently new phenomena. Not had this problem before. Repeatedly happening now though and it is started to really annoy me. Anyone else having the same issues ? Link to comment
Level 5* gazumped 12,074 Posted July 20, 2023 Level 5* Share Posted July 20, 2023 Doesn't seem like this is a current issue with anyone else. Notes should now be syncing more or less in real time, so losses should be unusual - have you contacted Support about this? (We're mainly other users here...) Link to comment
Lkyunker 0 Posted July 20, 2023 Share Posted July 20, 2023 I've had the same issue - I'm trying to find out how to manually or force sync to make sure it happens. I know that it's supposed to sync in real time but I've been losing data. Link to comment
Jim van Dam 0 Posted July 24, 2023 Share Posted July 24, 2023 I have the same issue and it started a couple of weeks back. Never had it before but now regularly. Link to comment
Level 5* gazumped 12,074 Posted July 24, 2023 Level 5* Share Posted July 24, 2023 If you scroll to the bottom of the menu, the Android client has a "Sync" option under Settings. There's nothing similar in the Desktop version though. Link to comment
karenoffereins 0 Posted July 24, 2023 Share Posted July 24, 2023 Same issue, and it's somewhat recent. Updating a note in the web version doesn't get updated to my iPhone app (which is the latest version). Used to update immediately, but a couple months now it's not been updating. Ridiculous bug. I've tried using the Sync option in the app, refreshing the web version, logging out and into the app, deleting the app and re-logging back in, and nothing works. And you apparently can't submit a problem unless you're paying for an advanced version of Evernote, which I am not. Looking into other alternative apps as this is a dealbreaker. Link to comment
Level 5* gazumped 12,074 Posted July 25, 2023 Level 5* Share Posted July 25, 2023 12 hours ago, karenoffereins said: And you apparently can't submit a problem unless you're paying for an advanced version of Evernote, which I am not. Hi. We're mostly other users in the Forums. Please state your device, OS and Evernote version. Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (but it's usually easier to use the Support option in the mobile client). There are some checks here that may help...Tips for troubleshooting syncing issues Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now