MikeFFG 0 Posted July 13, 2023 Share Posted July 13, 2023 Hi - I was a paid evernote subscriber for 5+ years but recently downgraded. I opened up Evernote recently to check on some old notes and it popped up saying I needed to unsync 5 devices because I had accessed it with 7 and now there as a limit of 2 (most of which were long gone devices). I unsynced the rest, and then ALL of my notes disappeared but a few empty folders and notebooks remained. I have no idea how to get my notes back? All I can think is maybe the notes were originally uploaded on these other devices? But first of all i don't think that's even true, and even so, I wouldn't assume they'd just disappear? Can anyone help me with how to solve this problem? I can't even figure out which devices to try or what the next step is. I've tried searching as much as possible but I've not come across anything useful. I'm using a Mac but also the web version so I don't think it's a software issue on my end but can provide more details if that's important. Link to comment
MikeFFG 0 Posted July 13, 2023 Author Share Posted July 13, 2023 And also, to be clear, I double checked and I kept the current device (my mac) synced and the web browser synced. But I checked both an no notes are in either. Link to comment
Level 5* gazumped 12,074 Posted July 20, 2023 Level 5* Share Posted July 20, 2023 Hi. Seems like you're temporarily blocked because of the device issue. Waiting out the month will get your access back. See here for more... Understanding the device limit Link to comment
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