sajaewoon 0 Posted June 29, 2023 Share Posted June 29, 2023 2023년 6월 15일 퍼스널로 1년치 결제를 했습니다. 그런데 지금 서비스 등급이 free입니다. 요금이 결제가 되었는데 아직도 퍼스널 서비스를 사용할 수 없습니다. 조치 부탁드립니다. Link to comment
Level 5 PinkElephant 8,815 Posted June 29, 2023 Level 5 Share Posted June 29, 2023 The forum is user2user, we can’t do anything about account status or payments. Contact support and choose „Account“ as ticket type. This should work for Free accounts as well: https://help.evernote.com/hc/en-us/requests/new Or contact support as a guest: https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=254668&guest=true&guest=true Link to comment
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